Job title: Executive Personal Assistant (PA)
Attributes
Experience
Essential:
- Extensivesecretarial/business support
- Experience of interpreting the business conducted at meetings and producing accurateminutestoreflectdiscussionand
- Experienceofproviding secretarial/business support at senior management level.
- Experienceofpreparingbasicreportsfor submission to senior members of staff.
Desirable:
- Ability to develop and produce correspondence and emails on behalf of senior executives.
Education, qualifications and training
Essential:
- Educated to Standard Grade level or equivalent.
Desirable:
- Hold a relevant qualification in administration, and/or secretarial studies e.g. HNC/D or equivalent.
Skills and knowledge
Essential:
- Excellent communication and negotiation
- Excellent organisational, planning and decision making skills.
- Ability to manage conflicting priorities and work to tight deadlines/plan and prioritise workloads.
- Experience of developing processes and procedures.
- Good working knowledge of IT packages including Microsoft Applications and database input.
- Ability to translate plans into action.
Key performance outcomes
Effective communication
Essential:
- Ability to prepare written communication to a high
- Ability to express ideas clearly and concisely and to adapt communication to suit different audiences.
- Ability to form constructive working relationships with people at all levels in the organisation.
- Regularly communicates with and ensures they are accessible to colleagues and key contacts.
- Ability to communicate decisions to colleagues and key contacts.
Objective decision making
Essential:
- Demonstrates ananalytical and systematic approach to problem solving.
- Encourages and supports decisions of colleagues and key contacts.
- Considers Care Inspectorate values in relation to the impact of their decisions.
- Considers the wider context in which the Care Inspectorate operates.
Desirable:
- Ability to expressand present complex information.
Planning and organising
Essential:
- Ability to react to changing priorities and manage conflicting demands.
- Ability to forward plan and prevent any operational difficulties.
- Uses a systematic approach to make efficient use of time and manage workload.
- Recognises the need to be flexible in order to meet changing priorities.
- Follows directions and procedures.
Flexibility
Essential:
- Demonstrates a flexible, positive approach to work.
- Listens to feedback and ideas from people and will take appropriate and considered action.
- Adapts well to change, adjusting priorities as required.
- Ability to apply skills flexibly as required.
Personal accountability and responsibility
Essential:
- Contributes to the development of operational processes and systems.
- Demonstrate initiative, drive and determination to complete tasks and achieve objectives.
- Improve the development and quality of services.
- Takes responsibility for decisions and actions taken.
- Maintains a high standard of work and actively seeks out continuous improvement.
- Demonstrates initiative within own area of expertise.
- Takes responsibility for identifying and addressing areas of personal and professional development.
Please note – these are key performance outcomes to be used to recruit into the role.