Person specification - Strategic data officer

Job Title: Strategic Data Officer

Attributes

Experience

Essential

▪ Working with large datasets
▪ Experience in some of the following
- Working with large datasets
- Statistical analysis and reporting
- Data management
- Identifying and resolving data quality issues
- Performance measurement and reporting
- Experience of working with external/internal contacts at all levels

Desirable

▪ Experience of working within the social care sector.
▪ Experience of working with confidential and sensitive data.
▪ Knowledge of and experience in using the Care Inspectorate’s ICT systems (especially in a strategic context).

Education, qualifications and training

Essential

Educated to HNC level or equivalent.

Skills and knowledge

Essential

▪ Competent and experienced in the use of MS office packages, particularly in the use of Excel and Word.
▪ Experienced in working with data to produce accurate, meaningful and well-presented tables and charts of data.
▪ Effective written and oral communicator.
▪ Well developed interpersonal skills.
▪ Good literacy skills.
▪ Understanding of data quality issues.

Desirable

• Experience in the use of Excel functions such as lookup formulas and pivot tables.
• Experience of sampling and survey design.

Key performance outcomes

Effective communication

Essential

▪ Articulate and positive communicator on a 1-1 basis and in larger groups of all levels both within and external to the organisation.
▪ Ability to express ideas clearly and concisely and to adapt communication to suit different audiences.

Impact and influence

Essential

▪ Ability to give realistic advice, based on relevant, up to date and verifiable information.
▪ Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.

Improvement focus

Essential

▪ Identifies gaps in performance and makes appropriate suggestions for improvements.
▪ Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.
▪ The ability and willingness to learn new skills quickly.

Planning and organising

Essential

▪ The ability to manage workloads under pressure to tight deadlines.
▪ The ability to work autonomously with the minimum of supervision
▪ Involves others where appropriate and optimises resources to achieve desired results.
▪ Regularly reviews joint goals and targets and reprioritises where necessary.
▪ Recognises the need to be flexible in order to meet changing priorities.

Flexibility

Essential

▪ Demonstrates a flexible, positive approach to work.
▪ Listens to feedback and ideas from people and takes appropriate and considered action.
▪ Adapts quickly in a fast-paced environment, adjusting priorities as required.
▪ Understand where a flexible approach is required.

Team working

Essential

▪ Contributes to and supports the work and decisions of the team.
▪ Contributes to the shared vision and purpose and shares this effectively.
▪ Works collaboratively with a wide range of teams across the Care Inspectorate and external agencies.

Please note – these are key performance outcomes to be used to recruit into the role.
Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Job profile

Job title: Finance Officer

Responsible to: Accountant

Principal working contacts

• Head of Finance and Corporate Governance
• Finance & Procurement Manager
• Senior Accountant
• Accountant
• Budget holders
• Transactions Manager
• Procurement Officer
• Care Inspectorate finance staff
• External stakeholders

Job purpose

Support the Accountant, Senior Accountant and the Finance and Procurement Manager to deliver a comprehensive finance service to the Care Inspectorate in line with Care Inspectorate policies and procedures.

Key responsibilities

Accounting and other tasks

• Help prepare the annual Care Inspectorate budget.
• Support budget holders with the management of their budgets by holding monthly monitoring meetings, providing budget monitoring information, variance analysis, financial advice, costing information and guidance in line with financial regulations and other financial processes to make sure the operational requirements of the Care Inspectorate are met.
• Provide financial training to budget holders and support staff to make sure they comply with financial processes and procedures.
• Perform monthly reconciliations for suspense accounts, control accounts, bank accounts and monthly fees, investigating and reporting discrepancies as required.
• Prepare and post journals into Oracle Cloud.
• Help produce the Care Inspectorate’s statutory annual accounts and notes, supported by comprehensive working papers and in accordance with the approved timetable, and liaising with auditors providing information and evidence as required.
• Liaise with internal and external audit as required.
• Develop and update procedures for tasks carried out in the role.
• Participate in compliance and best value reviews.
• Assist in the development of new financial and other initiatives from a financial viewpoint.
• Gather financial information for Freedom of Information (FOI) requests, sustainability reporting, Scottish Government returns, VAT returns, statistical returns, performance and benchmarking data.
• Participate in supporting achievement of the Care Inspectorate’s sustainability objectives.

Relationship management

• Model corporate behaviour and demonstrate commitment to organisation values.
• Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
• Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
• Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
• Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
• Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

Other duties

This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

Health and Safety Officer

Job title: Health and Safety Officer

Salary: £30,495 – £31,740

Hours: 35 hours per week

Location: Flexible (Any Care Inspectorate office)

Contract: Permanent

About us

We are a unique Estates, Health and Safety team who provides shared services to the Care Inspectorate and the Scottish Social Services Council (SSSC) at the Compass and Quadrant Houses, Dundee.

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.

Starting salary

Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.

About the role

We are recruiting for a Health and Safety Officer who will be responsible for providing support and assistance to the Estates, Health and Safety Manager in the delivery of all health and safety and estates activities. This will include advising managers and employees on health and safety issues, administration, completion and review of health and safety risk assessments, management reporting and records management.

The successful candidate will assist in the provision of professional advice and guidance to employees on managing Health and Safety and discharging their responsibilities to ensure safe working environment and practice. In addition, deliver an excellent estate maintenance service to our internal and external customers.  

About you

You will have considerable experience in a similar role and have a NEBOSH Certificate for Occupational Safety and Health. 

The ideal candidate will have experience in a similar role including maintaining maintenance records, statutory Health and Safety information, raising purchase orders and receipting when the goods / service has been received. Completion of DSE assessments, risk assessments and initial incident investigation.

You should have a full UK driving licence with less than six penalty points. 

Next steps

You’ll find more information in the job profile and person specification.

If you would like more information or an informal chat about the role please contact Carole Kennedy at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete the online application form by 08:00 on Monday 4 November 2024.

It is anticipated that interviews will be held Monday 18 November at our Dundee office.

Job profile

Job title: Health and Safety Officer

Responsible to: Estates, Health and Safety Manager

Principal working contacts

• Head of Finance and Corporate Governance
• Estates, Health and Safety Manager
• Estates, Health and Safety Assistant
• IT Team

Job purpose

You will be responsible for providing support and assistance to the Estates, Health and Safety Manager in the delivery of the health and safety function; including advising managers and employees on health and safety issues, training, health and safety reporting information and the development of new health and safety policies, guidance, procedures and risk assessments. This role will provide shared services to the Scottish Social Services Council (SSSC) based in Dundee.

Key accountabilities

Operational management

Health and safety

• Promote a positive health and safety culture within the organisation through communication and engagement initiatives.
• To assist in the development, delivery and implementation of the health and safety management system.
• To provide professional advice and guidance to employees on managing Health and Safety and discharging their responsibilities to ensure safe working environment and practice.
• To advise on specialist areas such as stress, lone working and fire precautions.
• To carry out health and safety audits, inspections and risk assessments as directed by the Estates, Health and Safety Manager.
• The review of all risk assessments to check they are completed and to the required standard and meet regulatory requirements.
• To maintain systems and procedures for recording and analysing all health and safety management information including incident statistics, KPIs, RIDDOR reporting.
• To notify to the Health and Safety Executive if required.
• To ensure that all reported incidents and near misses are recorded, assist in their investigation and record the lessons learned.
• To maintain a record of staff health and safety training and ensure the CI is compliant with the provision of first aiders, fire wardens etc.
• Assist in the implementation of emergency response plans and conduct regular drills in Compass / Quadrant House.
• Organise and deliver health and safety training programs to employees' core safety subjects, risk assessment, display screen equipment, office safety and fire safety and specialist health and safety areas.
• To assist in the provision of Health and Safety progress reports to the Health, Safety and Wellbeing Committee, the Strategic Management Group and the Finance and Resources Committee.
• Completion of DSE assessments both in person and on Teams, recording of the results and the selection / purchase of reasonable adjustment equipment.
• To assist in the preparation of the Annual Health and Safety Report.
• To work with the HR operational team in relation to linked subjects – for example, sickness absence, DSE assessments, OH referrals.
• To update the Estates, Health and Safety Manager on progress of all tasks within your area of responsibility.

Estates

• The team also provides the Estates function to the Care Inspectorate so it is expected that there will be some overlap in responsibilities and that the postholder will provide cover for the Estates, Health and Safety Manager and the Estates, Health and Safety Assistant when required.
• Assistance with the management of office moves and relocations as instructed by the Estates, Health and Safety Manager.

People management

• Demonstrate commitment to the safety and security of the Care Inspectorate’s data, information systems and devices.
• Promote the health, safety and welfare of employees, with responsibility for ensuring that the Care Inspectorate health and safety policies, procedures and practice and legislative requirements are met across the organisation.
• Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
• Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of service delivery.

Relationship management

• Develop partnerships with appropriate staff, internal and external to the Care Inspectorate to ensure a comprehensive and integrated health and safety management service.
• Model corporate behaviour and demonstrate commitment to organisation values.
• Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
• Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
• Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
• Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
• Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

Other duties

This job may require travel and some overnight stays and unsocial hours.

This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

Job profile

Job title: Executive Personal Assistant (PA)

Responsible to: Executive and Committee Support Manager

Principle working contacts

• Chair and Board members
• Chief Executive
• Executive Directors
• Strategic Management Group
• Executive and Committee Support Manager
• Executive PA to the Chief Executive and PAs to Executive Directors
• Scottish Government and other external bodies and partners

Job purpose

• To provide high quality confidential PA support to the Executive Director of Corporate and Customer Services and the Chair of the Care Inspectorate Board

Key accountabilities

• Organise, plan and delegate work appropriately to ensure the provision of efficient and highly confidential PA support to the Executive Director of Corporate and Customer Services and the Chair.
• Check and prioritise all email correspondence and meeting invitations on behalf of the Executive Director and the Chair.
• Develop and administer a system for dealing with enquiries on behalf of the Executive Director and the Chair, including composing responses to routine correspondence.
• Maintain appropriate ways of working for supporting the Executive Director of Corporate and Customer Services, the Chair and Board members.
• Manage and co-ordinate the Executive Director’s and Chair’s diaries, making appointments and arranging meetings, events, booking venues, organising catering and hospitality for visitors as necessary.
• Make travel and accommodation arrangements for the Executive Director and the Chair.
• Prepare agendas and collate, check and distribute paperwork for meetings as required.
• Make seminar/conference and other visit arrangements.
• Maintain and ensure that all types of filing systems, registers and records are up to date, including review and updating of the Board’s Register of Interests.
• Attend meetings as required at our head office and at various locations across Scotland, in order to take notes/minutes and prepare action records.
• Assist the Executive and Committee Support Manager in administrative tasks related to Board and Committee meetings.
• Establish good working relationships in regular communication with other officers of the CareInspectorate, external partners and Scottish Government.
• Assist other members of the Executive and Committee Support team when required.
• Assist in the preparation of PowerPoint presentations/speeches as required.
• Provide PA support cover in the absence of the Executive PA to the Chief Executive.
• Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.

Relationship management

• Ensure productive and smooth working arrangements and protocols between staff delivering businesssupport and all other Care Inspectorate employees.
• Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient executive support.
• DemonstrateacommitmenttotheCareInspectorate’saims,vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
• Ensure effective communication of the Care Inspectorate's work with people who use care services, carers, relatives and advocates.

Other duties

This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

This job may also require some travel to other offices of the Care Inspectorate.