Job title: Information Governance Lead

Attributes

Experience

Essential

  • Demonstrate a successful track record within a similar role.
  • Experience of developing, implementing and maintaining information governance tools and standards, for example, business and security classifications, metadata schemes, life-cycle retention schedules and information asset registers
  • Experience of writing policies, procedures and guidance
  • Experience of working with and influencing stakeholders and partners
  • Experience of undertaking information and process surveys, current state assessments and compliance audits
  • Developing and/or delivering training programmes
  • Experience of designing, developing and maintaining information management systems
  • Line management experience
  • Experience of working with the ICO and other regulatory bodies

Desirable

  • Experience of working within the social care sector
  • Experience of working with IT and business colleagues to integrate IG into technology platforms and business systems

Education, qualifications and training

Essential

Educated to degree level unless has proven experience in senior information governance role in a similar public body

Desirable

  • Graduate or post graduate degree, or other qualification in IG-related discipline e.g. Records Management, Data Protection, Freedom of
  • Information, Information Security and Assurance
  • Legal qualification

Skills and knowledge

Essential

  • Knowledge and understanding of the relevant legislation in the context within which the Care Inspectorate works e.g. UK GDPR, DPA 2018
  • The Freedom of Information (Scotland) Act 2002, Public services reform (Scotland) Act 2010, Public Records (Scotland) Act 2011 and associated legislation.
  • Knowledge and understanding of the importance of confidentiality and information governance and security principles
  • Ability to interpret and present information governance concepts and terminology legal information in lay terms
  • Excellent all-round IT skills, including familiarity with the Microsoft Office (Word, Excel, Outlook, Explorer) and Adobe Writer.
  • Proven analytical and problem solving skills

Desirable

Good working knowledge of project planning and process tools such as MS Project, Visio, and data analysis and productivity tools such as DROID and TreeSize

Key performance outcomes

Effective commmunication

Essential

  • Excellent written and oral communication skills, including the ability to explain specialist/complex issues to non-specialist staff at a variety of levels and to draft clear and concise written reports.
  • The ability to foster good working relationships with a range of colleagues, providing expert or professional advice, both internally and externally.
  • Portrays a positive image of the Care Inspectorate when communicating both inside the organisation and externally.
  • Selects appropriate communication, style and methods depending on the needs and abilities of the audience.
  • Listens actively to people, questions and checks understanding.
  • Possesses and displays self-confidence, enthusiasm, motivation, tact and diplomacy when communicating both inside the organisation and externally.
  • Focus on representing the work area or function with the main emphasis on advising, guiding, and persuasion; to be instrumental in resolving tensions and difficulties.
  • Senior representative in their area of expertise with external contacts.

Planning and organising

Essential

  • Uses a systematic approach to make efficient use of time and manage workload.
  • Recognises the need to be flexible in order to meet changing priorities.
  • Prioritises work effectively to meet deadlines and objectives.
  • Ability to multi-task, deal with work within tight/conflicting deadlines and prioritise work appropriately.
  • Excellent planning and project management skills and ability to deliver work to specified timescales.
  • Responsible for a discrete area of the Care Inspectorate’s work, policy, functional or operational area of activity and for managing projects and associated resources.
  • People management responsibilities in terms of planning, leading, organising and controlling the work of others.
  • Plan, having an impact across the organisation or affecting the sector, externally.

Flexibility

Essential

  • Demonstrates a flexible, positive approach to work and in all duties performed.
  • Listens to feedback and ideas from people and will take appropriate and considered action.
  • Adapts well to change, adjusting priorities as required.
  • Understands where a flexible approach is required.
  • Adopting creative approaches and flexibility in the use of judgement which will be influenced by a number of variables requiring significant levels of discretion.

Team working

Essential

  • Remains tolerant and fair towards others, values diversity and is nondiscriminatory in their actions.
  • Values and makes use of the skills, knowledge and experience of others.
  • Works co-operatively and supportively with others.
  • Will develop ideas and contribute directly to parts of the Corporate Plan, having an impact across the organisation or affecting the sector, externally.

Personal accountability and responsibility

Essential

  • Ability to work on own initiative and exercise own judgment with discretion.
  • Takes responsibility for decisions and actions taken keeping line management informed of developments or issues as they arise.
  • Maintains a high standard of work and actively seeks out continuous improvement.
  • Demonstrates initiative within own area of expertise with limited line management experience.
  • Takes responsibility for identifying and addressing areas of personal and professional development.
  • To work independently on particular aspects of projects, reporting progress and liaising as necessary.
  • Provide information which typically influence decision makers and will take the lead on organisation wide projects reporting directly to a member of the ET.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.