Our recruitment process

Published: 03 April 2024

Recruitment banner our recruitment process

 

How we recruit

How we recruit inspectors

Downloads: 907

Person specification

Published: 07 June 2024

Job title: Improvement Support Officer – Quality Improvement Support Team (QIST)

Attributes

Experience

Essential
• Experience of providing high quality business and customer support.
• Experience of servicing meetings, including scheduling and minute taking.
• Experience of working autonomously.
• Co-ordinating and supporting multiple projects.

Desirable
ICT technical support/ organising and facilitating webinars.


Education, training and qualifications

Essential
The successful candidate will be educated to SCQF level 5 (for example, credit standard grade, national 5, skills for work national 5, national certificate, national progression award, modern apprenticeship or SVQ) or have relevant skills and experience in administration or business support.

Desirable
Qualifications or skills and experience at SCQF 6 in administration or business studies.


Skills and knowledge

Essential
• Excellent communication and negotiation skills.
• Good working knowledge of IT packages, including spreadsheets, Microsoft Applications, and database input.
• Experience of developing processes and procedures. § Ability to manage conflicting priorities and work to tight deadlines/plan and prioritise workloads.
• Ability to translate plans into action.

 

Key Performance Outcomes

Effective communication

Essential
• Ability to prepare reports and other written communication to a high standard.
• Ability to express ideas clearly and concisely and to adapt communication to suit different audiences.

• Ability to form constructive working relationships with people at all levels in the organisation.

Desirable
Experience communicating/ liaising with senior members of the organisation.


Objective decision making

Essential
• Demonstrates analytical and systematic approach to problem solving.
• Considers Care Inspectorate values in relation to the impact of their decisions.
• Considers the wider context in which the Care Inspectorate operates.
• Understands the limits of their knowledge and experience and when decisions need to be referred to others.

Desirable
Ability to express and present complex information.


Planning and organisation

Essential
• Ability to react to changing priorities and to prioritise conflicting demands.
• Ability to plan workload effectively in the short, medium, and long term in conjunction with their line manager and work to strict deadlines.
• Demonstrates attention to detail for both numerate and literate work.
• Ability to show initiative and work without close supervision.

 

Flexibility

Essential
• Encourages a flexible, positive approach to work in their team.
• Applies rules and procedures sensibly and understands where flexibility is required.


Improvement focus

Essential
• Contributes to the development of operational processes and systems.
• Ability to use knowledge and experience to gather and consolidate information to make appropriate improvements.
• Demonstrate initiative, drive and determination to complete tasks and achieve objectives.


Team working

Essential
• Ability to contribute to and support the work and decisions of the team.
• Ability to work co-operatively and supportively with others.

Downloads: 902

Total rewards package

Published: 03 April 2024

We offer an excellent total rewards package - it’s a comprehensive and strategic approach to employee compensation and benefits, that aligns with the Care Inspectorates’ aims. It encompasses various elements that will contribute to your overall employee experience, including compensation, benefits, work-life balance, and development.

Competitive salary

We offer competitive salaries for each job role with incremental pay progression for most roles. Salaries are reviewed annually and reward skills, qualifications and contributions to the Care Inspectorate’s success. New entrants will normally start on the minimum of the pay range.

Continuous service

Continuous service is recognised either where there are no breaks in service or if there is a break, it does not exceed 7 calendar days.

Continuous service is currently recognised with the following employers for the purpose of calculating statutory entitlements e.g. notice periods and redundancy entitlements: Local Authorities, National Health Service and all employers listed on the Redundancy Payments (Continuity of Employment in Local Government, etc) (Modification) Order 1999 (as amended).

Continuous service with the following sectors in addition to the above, is currently recognised for the purposes of calculating entitlements to occupational sick pay, maternity leave and annual leave: further and higher education sector and the voluntary and private providers of the care sector.

Hours of work

We have a standard working week of 35 hours for all employees and managers and 40 hours for senior manager roles. Inspectors work 140 hours over each 4-week period.

Flexible working

We have several policies in place that support flexible working and time off when you need it, such as flexitime, flexible hours, carers leave and special leave.  Most of our people work flexibly and value how this supports their work-life balance. 

Our flexitime system gives you the flexibility to temporarily change your times of work each day to meet your personal requirements. You can use or accrue up to half a day as flexi on any day without requesting time off from your manager, further time off should be planned in discussion with your manager.

Hybrid working

You’ll be able to work from home and the office, as part of our hybrid working approach. Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We expect all staff to work in person for at least 40% of their working time. This is two days a week for those on a standard 35 or 40 hour contract.

Annual leave

You’ll receive a generous 37 days annual leave (after five years’ service) as well as six fixed public holidays. Also, our offices are closed over the Christmas period!

Family focussed

We have a family friendly policies in place including maternity, adoption and shared parental leave. We also aim to create a supportive working environment for carers in the workplace.

Wellbeing

Should you become ill or be unable to work due to an injury we will continue to pay sick pay for authorised periods of absence dependent on your level of service allowing you to focus on getting better.

We supply an employee assistance programme, supplying unlimited access to a range of specialist support and information on finances, relationships, health, legal and family care and you’ll have access to healthcare insurance plans.

We also offer a wide range of wellbeing initiatives, including specialist webinars, counselling, and a listening service. 

Employee development

We are committed to the development and learning of all our staff. Everyone takes part in regular supervision through our LEAD (learn, experience, achieve and development) performance and development process. We provide training and support so you’ll be the best you can be and provide opportunities to learn, develop and share your skills and experience with others.

  • Secondments - Secondments help develop and nurture talent and help colleagues to reach their full potential. We offer three types of secondment opportunities: 1. Internal assignment, where existing Care Inspectorate employees undertake work for a fixed period that is not their usual job. 2. Incoming secondment, where a person comes from another organisation to fill a post. 3. Outgoing secondment, where a Care Inspectorate employee undertakes work for another organisation.
  • Career Breaks - Your circumstances may change, for a variety of reasons, and you may need to take time out or take up another development opportunity. Our Career Break Policy allows eligible employees to take an unpaid break, of between six months and two years. Our career break scheme enables employees to take an extended period of unpaid leave and provides a guaranteed return to work later.

Travel expenses

We have access to a nationwide network of offices. Where your role includes travel, you will be able to claim up to 45 per mile (per the policy) and subsistence allowances where you must stay overnight. Overnight stays and public transport bookings (which are preferable) can be made and paid in advance by the organisation.

Saving schemes

My Lifestyle provides our cycle to work and childcare voucher schemes along with discounts to a huge range of retailers including supermarkets, restaurants, holiday operators, cinemas and much more.

All staff can claim a financial contribution of up to £70 towards the cost of glasses or contact lenses where needed for Display Screen Equipment (DSE) purposes.

There is also access to credit union membership (a community loans and savings organisation, an alternative to a high street bank usually with helpful terms).  

Pension

We offer a defined benefit pension scheme on a career average basis. Employee contributions range between 5.5% and 10%, depending on earnings, and are matched by employer contributions of 17%.

The scheme is administered on our behalf by the Tayside Pension Fund where you will find full details of the scheme and how benefits are calculated.

Flexible retirement

If you are age 55 (or over) and you have at least 2 years membership with the Tayside Pension Fund you can request flexible retirement. This is a choice where you can access all, or a proportion of your pension earned to date but at the same time as receiving your pension you can continue working for the Care Inspectorate. Flexible retirement is an attractive way it can help with work life balance and the transition into full retirement.

To qualify you must reduce your working hours and/or grade to the extent that your revised salary is no more than 80% of your current salary.

Downloads: 783

Job profile

Published: 07 June 2024

Job title: Improvement Support Officer – Quality Improvement Support Team (QIST)
Responsible to: Senior Improvement Advisor – Quality Improvement Support Team (QIST)

Principal working contacts
• Quality Improvement Manager – QIST
• Quality Improvement Support Team / improvement programmes and leads
• Improvement support officer / assistants
• Health and Social Care Improvement Team
• AHP Consultant / Chief Nurse
• Equalities and Involvement Team manager and team
• Care Inspectorate scrutiny teams / senior colleagues
• Intelligence Team / Communication Team / policy analysts
• External partners and agencies

Job purpose
• To provide effective high quality project and business support to the Quality Improvement Support Team
• To support the implementation of the quality improvement and involvement strategy and Improvement and participation yearly Plan, aligned to the Corporate Plan, which is delivery focused, ensuring the needs of all users are met in a consistent, efficient and effective manner.

Key responsibilities
• Organise and plan work appropriately to ensure the provision of efficient business and project support to the Quality Improvement Support Team which supports the implementation of the Quality Improvement and Involvement Strategy and the delivery and implementation of their Quality Improvement work.
• Maintain appropriate systems for supporting the Quality Improvement Support Team’s work and activity.
• Undertake specialist activities, in accordance with procedures or instructions, to support the Quality Improvement Support Team.
• Prepare agenda and paperwork for meetings as required.
• Organise, attend and participate in quality improvement workshops, events and meetings as required to take attendance, evaluations, notes, actions from meetings, prepare minutes/feedback and distribute.
• Arrange local / national improvement visits / workshops / webinars and other visit arrangements, liaising with service providers and other external agencies to agree arrangements.
• Update computerised information systems, extracting and collating information from manual files and other records as required.
• Distribute information within the Care Inspectorate to the Quality Improvement Support Team, Scrutiny & Assurance colleagues and external agencies as required.
• Obtain information from the team and/or other external agencies as required.
• Act as the initial point of contact for the team, including assessing priorities, managing time, diaries, arranging meetings, managing enquiries and requests as necessary.
• Organise and communicate project timelines appropriately to ensure the smooth running of quality improvement workshops / team projects, other activities.
• Provide and maintain high quality statistical information and data analysis from workshops, projects and other records as required together with distribution of information to the team.
• Update the Quality Improvement Support Teams’ Hub and intranet pages.
• Promote the team’s work using social media and the intranet.

People management
• Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
• Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of service delivery.

Relationship management
• Establish and maintain good working relationships the Quality Improvement Support Team and all internal and external stakeholders associated with the team to ensure effective and efficient business and project support.
• Establish good working relationships with service providers and other external agencies and promote the role and function of the Quality Improvement Support Team.
• Promote the principles of partnership working throughout the organisation and embrace this as the agreed way of working.
• Ensure effective communication of the Care Inspectorate's work with people who use care services, carers, relatives and advocates.
• Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

Other duties
• This job may require some travel and may involve some overnight stays and unsocial hours.
• This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

Downloads: 762

Job profile

Published: 16 April 2024

Job title: Communications Coordinator

Responsible to: Communications Manager

Principal working contacts

  • Communications Manager
  • Communications colleagues
  • Head of Corporate Policy and Communications
  • Managers and employees of the Care Inspectorate
  • External suppliers and agencies

Job purpose

To contribute to the development, delivery and success of the Care Inspectorate’s external communications function.

Key responsibilities

  • Help implement the external communications strategy.
  • Deliver a broad mix of high-quality and,reative communications solutions to tight and demanding schedules.
  • Support production and promotion of the organisation’s information and promotional collateral.
  • Represent external communications on a range of project groups, taking responsibility to provide dedicated advice and support.
  • Write copy in clear conversational style, following the Care Inspectorate corporate style, for a wide range of content and material.
  • Edit and proof copy written by others to ensure clarity and consistency.

Relationship management

  • Develop supportive and productive working relationships with colleagues.
  • Ensure effective working in accordance with Care Inspectorate protocols.
  • Liaise and work collaboratively with professionals and external bodies to promote the work of the Care Inspectorate and share good practice.
  • Represent the Care Inspectorate as required at meetings and events.
  • Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
  • Commit to the Care Inspectorate’s aims, vision and values to put people at the heart of our overall objective to improve care in Scotland.

Other duties

This job may require some travel, overnight stays and unsocial hours.

This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list and jobs can change and evolve over time. The post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

Downloads: 756

Person specification

Published: 16 April 2024

Job title: Communications Manager

Attributes

Essential 

Desireable

Experience
  • Proven communications experience at all levels across an organisation.

  • Experience of line management of staff

Working with different contacts, external and internal. 

Experience of working within the public sector.

Education, qualifications and training

  • Educated to Degree level or equivalent.
Communications based subject or equivalent.

Skills and knowledge

  • Effective written and oral communication skills.
  • Excellent organisational skills.
  • Ability to supervise and manage staff and provide training and development opportunities to maximise resources.
  • Excellent IT skills including knowledge of Word, Excel, Access and email packages.
  • Excellent knowledge of internet and websites.
  • Excellent attention to accuracy, details and overall work quality while meeting deadlines as required.
  • Strong project management skills.
  • Ability to work with minimal supervision.
  • Ability to work flexibly dealing with changing priorities at short notice.
  • Ability work as part of a team.
Knowledge of the social care sector.

 

Competencies/Key performance outcomes 

Description

Effective communication

  • Articulate and positive communicator on a 1-1 basis and in larger groups.
  • Ability to express ideas clearly and concisely and to adapt communication to suit different audiences.

Impact and influence 

  • Demonstrates ability to influence at all levels.
  • Ability to give realistic advice, based on relevant, up to date and verifiable information.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.

Improvement focus 

  • Identifies gaps in performance and makes appropriate suggestions for improvements.
  • Aware of trends and changes and maintains professional knowledge and skills.
  • Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.

Objective decision making 

  • Demonstrates analytical and systematic approach to problem solving
  • Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up to date and verifiable information
  • Ability to analyse complex information.

Planning and organising 

  • Involves others where appropriate and optimises resources to achieve desired results.
  • Regularly reviews joint goals and targets and reprioritises where necessary.
  • Recognises the need to be flexible in order to meet changing priorities.

Team working 

  • Contributes to and supports the work and decisions of the team.
  • Contributes to the shared vision and purpose and shares this effectively
  • Works collaboratively with a wide range of teams across.

 

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.

Downloads: 721

Job profile

Published: 16 April 2024

Job title: Communications Manager

Responsible to: Head of Corporate Policy and Communications

Principal working contacts

  • Head of Corporate Policy and Communications
  • Media Manager
  • Strategic Communications Adviser
  • All other members of the communications and policy team
  • Managers and employees of the Care Inspectorate
  • Suppliers and contractors
  • External stakeholders in the care and regulatory sectors

Job purpose

To support the Care Inspectorate on the direction, delivery and implementation of the communications strategy of the Care Inspectorate alongside the Media Manager, Strategic Communications Adviser and other members of the communications team. To implement innovative communication methods which ensure all stakeholders are kept well informed and support new media development.

Key responsibilities

  • Work under the direction of the Head of Corporate Policy and Communication and alongside the Media Manager and Strategic Communications Adviser to contribute to and support the delivery of the Care Inspectorate’s overall communications strategy and workplan.
  • Providing professional advice and guidance on communications activities and policies to key stakeholders.
  • Monitoring targets, measurement approaches and evaluative strategies to support continual improvement of communications activities.
  • To deputise for the Head of Corporate Policy and Communications on communications-related issues as necessary.
  • Devolved management of part of the Care Inspectorate’s communications budget.
  • Ensure that consistent and complementary messaging is delivered across projects and communications channels, and  that innovation and best practice is spread throughout the communications team.
  • anage the communications coordinators in producing communications for and with our stakeholders e.g. newsletters, bulletins, publications to ensure we are an effective, leading edge, communications channel.
  • Oversee the work of communications coordinators involved in the development of the website.
  • Provide communications advice, guidance, practical materials and assistance to colleagues as required.
  • Manage any specific communications projects / work streams, from conception to implementation, in order to provide relevant information in different formats to meet the needs of our stakeholders.
  • Liaise with external stakeholders, analysing and evaluating information which will inform good practices both for communications.
  • Keep abreast with key issues affecting communications, particularly in the social care sector.

People management

  • Line manage the communications coordinators.
  • Support, develop and coach team members through regular one-to-one supervision, performance development review and personal development plans.
  • Contribute to the recruitment of employees and the implementation of HR policies.
  • Promote consistent and quality practice in team members.
  • Demonstrate commitment to the safety and security of the Care Inspectorate’s data, information systems and devices.
  • Promote the health, safety and welfare of employees, with responsibility for ensuring that the Care Inspectorate health and safety policies, procedures and practice and legislative requirements are met across the team.
  • Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work
  • Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of service delivery.

Relationship management

  • Develop a productive working relationship with colleagues.
  • Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
  • Liaise with external bodies, statutory and voluntary, to promote the work of the Care Inspectorate and share good practice, as required.
  • Represent the Care Inspectorate as required at meetings.
  • Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
  • Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
  • Model corporate behaviour and demonstrate commitment to organisation values.
  • Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
  • Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
  • Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
  • Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
  • Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.

Other duties

This job requires some travel and may involve some occasional overnight stays and unsocial hours.

This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.

Downloads: 705

Person specification

Published: 14 May 2024

Job title: Inspection Planning Manager – Workforce Planning and Data 

Attributes 

Experience

Essential:

  • General experience of workforce planning activities.
  • Significant experience of office management
  • Staff supervision, systems and processes
  • Workload planning, prioritisation and allocation

Desireable: 

  • Experience of collaborative/ partnership working.

Education, qualifications and training

Essential:

Desireable: 

  • Qualification at SCQF Level 6/7 in relevant subject area (i.e. Highers / HNC)

Skills and knowledge

Essential:

  • Sound knowledge of Microsoft Excel and Power BI
  • The ability to communicate effectively, both verbally and in written form.
  • The ability to undertake performance and information analysis in order to formulate and implement strategies and actions effectively.
  • Capable of challenging current thinking in a positive and constructive way to develop new and innovative approaches to planning and improvement.
  • Ability to translate plans into action.
  • Effective negotiating and influencing skills
  • Demonstrate a broad level of knowledge of working within inspection/regulation of care and associated IT systems.
  • Demonstrate understanding of equality and diversity.
  • IT literate, demonstrating experience of IT systems and processes, using the most effective methods to communicate and manage information.

Desireable: 

  • Understanding of project management

Key performane outcomes

Leading others

Essential:

  • Ability to provide leadership, a clear sense of purpose and direction to staff.
  • To effectively deploy staff and other resources to achieve corporate aims, objectives and targets.
  • Ability to ensure that the planning function conducts itself in accordance with the highest standards of integrity, probity and openness through the implementation of robust corporate governance.

Desireable:

  • Demonstrates experience of delivering change and improvement at an operational level.

Management of resoures

Essential:

  • Ability to bring together the overall work of a team of staff and involve team members in decision-making.
  • Manage resources and budgets effectively and in accordance with Care Inspectorate’s corporate aims and objectives.
  • Delegates effectively to others.
  • Identifying skills and experience of individual staff and making the best use of resources.
  • The ability to adopt a flexible approach to competing priorities and changing circumstances and encourages and supports others to so.
  • Ability to drive continuous improvement
  • Applies rules and procedures sensibly.

Effective communication

Essential:

  • Articulate and positive communicator both in verbal and written communication skills.
  • Ability to express ideas clearly and concisely and adapt communication to suit different situations.
  • Ability to form constructive relationships with managers and staff at all levels of the organisation.
  • Ability to communicate effectively with external stakeholders and manage partnership arrangements effectively to secure positive outcomes/key deliverables.

Desireable:

  • Good public speaking skills with ability to represent the Care Inspectorate at conferences, events.

Impact and influence

Essential:

  • Demonstrates ability to influence at all levels.
  • Demonstrable ability of promoting, leading and implementing strategies and change programmes.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.
  • Demonstrates personal resilience, being able to work flexibly under pressure with stamina and tenacity to deliver results.

Desireable:

  • Ability to take account of wider political and organisational sensitivities to deliver strategic objectives.

Objective decision making

Essential:

  • The ability to assist key stakeholders to develop strategies and action plans with others, in line with corporate aims and objectives.
  • Demonstrates an analytical and systematic approach to problem solving.
  • Ability to make appropriate and realistic judgments, based on relevant, up to date and verifiable information
  • Ensures that team members have appropriate support, resources and authority levels to make decisions quickly and effectively.
  • Encourages and supports devolved decisions-making.
  • Considers the Care Inspectorate’s strategic vision, corporate aims and objectives and values in leading and managing others
  • Ability to take responsibility for difficult decisions and to remain resilient against possible criticism.
Downloads: 667

Subcategories

The early learning and childcare expansion… 

Role: Inspector - Early Learning and Childcare (ELC)

Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow

Salary: £31,083 - £39,069 plus excellent benefits

Hours: 140 hours to be worked over a 4-week period

Contract: Permanent or 2-year secondment (would be considered)

Join us and make a difference – for you, for everyone

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.

About us

As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.

About you

Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.

You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.

About the role

Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.

Why join us?

We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.

We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.

We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.

New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.

ELC expansion

The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.

Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.

Principles and aims

The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.

The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.

Use and provision

A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.

Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.

Criteria to apply

  • We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
  • You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
  • You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.

Before you apply

  • Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
  • For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
  • For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.

To apply

  • If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
  • Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
  • We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.