Scheduled maintenance on The Hub, Tuesday 18 November
The Hub website will be unavailable on Tuesday 18 November between 13:00 and 14:00.
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Draft Scottish learning and improvement framework for adult social care support and community health
The Draft Scottish Learning and Improvement Framework for Adult Social Care Support and Community Health (SLIF) has been developed in response to recommendations from the Independent Review of Adult Social Care published in 2021 and commitments made in the Joint Statement of Intent between the Scottish Government and the Convention of Scottish Local Authorities (COSLA).
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Help us increase the return of paper feedback questionnaires
Article by Marie Paterson. Marie is a chief inspector of adults at the Care Inspectorate
Everything the Care Inspectorate does involves listening. We cannot support the sector to make improvements without first knowing the challenges and successes you face.
That is what makes Care Standard Questionnaires so important. Care workers and staff work hard every day to provide the best possible care, and we know that your insights are crucial for making sure that care services meet people’s needs. We send out online questionnaires via all managers for sharing with people who experience care, relatives, and staff as well as paper questionnaires for anyone who prefers these.
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New childminding feedback system
We are testing a new method for collecting feedback on childminding services, in real time.
It is aimed at people who use childminding services and childminding assistants, who wish to share information about their child’s experience out with an inspection. However, anyone can share feedback at any time on the quality of care and children’s experiences provided by a specific registered childminder.
The new arrangement does not replace existing systems for reporting concerns or complaints, and the feedback forms should not be used for this purpose.
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Statement - Braehill Lodge, Carnoustie
A spokesperson for the Care Inspectorate said: "An inspection has identified serious and significant concerns about the quality of care experienced by residents at Braehill Lodge in Carnoustie.
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