Applications Manager
Job title: Applications Manager
Location: Flexible - Any Care Inspectorate office
Salary: £55,530 - £61,314
Hours: 35 hours per week
Contract: Permanent
About the role
Due to career progression, a permanent vacancy has arisen within our IT service delivery team.
The applications manager is a hands-on role, leading a multi-disciplinary team to deliver the planning, software development, integrations, implementation, release and on-going support of our applications, with a support model that ensures the delivery of service standards to agreed service levels, and leading the development of digital standards through continual service improvement.
About you
You will be educated to SCQF level 9 (e.g. IT degree or graduate qualification in a Software Engineering or related field), with work experience of leading digital/software development in medium-to-large-scale public sector projects. Also, you will be familiar with cloud-based application and development platforms.
You will be able to evidence extensive firsthand work experience of:
- Strong technical expertise in application development, coupled with a comprehensive grasp of computer systems and databases.
- Possess analytical skills to identify and troubleshoot issues, utilizing problem-solving abilities to find solutions and determine root causes designing, building and delivering working solutions to meet customer needs.
- Leading software development and application support teams
- High attention to detail and accuracy with excellent written and verbal communication and interpersonal skills across all levels in an organisation
- Ability to multitask in a fast-paced environment to deliver effective outcomes/targets on time.
- A range of application development technologies.
- Formal Project Management methodologies (for example Agile, Prince2, etc.).
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
Our headquarters is located in Dundee and due to the nature of delivery, it may be required to travel to Dundee or other Care Inspectorate offices.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Graeme Ferguson at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please complete our online application form by 08:00 on Monday 15 July 2024*.
*Please note that if we receive a sufficient number of applications, the advert may close earlier on Monday 17 June.
It is anticipated that interviews will be held at our Hamilton office no sooner than 22 July 2024 (or after 27 June 2024 if the advert closes on the earlier date).
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Tester
Role: Tester
Location: Flexible (any Care Inspectorate office)
Salary: £40,608 - £43,962
Hours: 35 hours per week
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person for a minimum number of days each week.
About the role
Our vision for IT and Digital Transformation is: Our stakeholders have access to the digital services they need to enable them to improve care service outcomes for every person in the community in Scotland. We are looking to recruit a number of roles that can support our organisation's business applications, working within a dedicated IT and transformation team.
We want your skills to help us develop and enhance our existing services which support operational colleagues. This is an exciting time as we aim to develop and enhance these existing services through and blended agile and traditional approach to delivery. When you join us in this important role you’ll support the Digital Transformation team by contributing towards the overall planning, control and delivery of testing, test data, resources and tools. For example, you might work on the review of observation records, monitor the status and resolution of any defects raised, manage test coverage and traceability, and contribute to test readiness reviews. You’ll also oversee the delivery of end-to-end test plans, managing all activities in the plans to ensure that the acceptance criteria of new feature development is of the highest quality.
This is an exciting opportunity to work with a great team delivering digital services which will improve how we support scrutiny, assurance and improvement for people who experience care in Scotland.
About you
You will have strong exploratory testing experience using test charters to focus test sessions. You will also have experience of testing web applications including aspects such as SQL skills, automated testing, multi-browser, accessibility, regression and usability testing.
You will be educated to degree level or hold equivalent relevant experience. You will also have strong analytical and trouble shooting skills, excellent communication skills and the ability to work under pressure and meet targets.
We are looking for the right candidate who is Scotland based due to collaboration and wellbeing support as part of the delivery process.
Next steps
You’ll find more information in the job profile and person specification.
For an informal discussion, please contact Stuart MacKenzie, Head of Transformation, by email in the first instance This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 29 January 2024.
It is anticipated that interviews will take place at our Stirling office no sooner than Tuesday 6 February.
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Safe Staffing Adviser
Role: Safe Staffing Adviser – Safe Staffing Programme
Location: Any Care Inspectorate office (hybrid working is currently trialled)
Salary: £45,102 - £49,881 plus excellent benefits
Hours: 140 hours over 4 weeks
Contract: Temporary / Secondment until 31 March 2024
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices. We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
About the role
The Health & Care (Staffing) (Scotland) 2019 legislation will impact on social care services that support children and adults when it is enacted in April 2024.
We are commissioned by Scottish Government to promote safe, high-quality services and appropriate staffing across all social care settings. We are looking to recruit Safe Staffing Advisers to join our Safe Staffing Programme.
The programme team works with key partners to provide support to care services, and the Care Inspectorate, in preparation for changes to the statutory basis for the provision of appropriate staffing in all care settings.
We are looking for experienced, enthusiastic and highly motivated social care professionals to support this national programme. If you are passionate about supporting quality improvement for people experiencing or working in care services, we want to hear from you.
About you
You will bring an improvement perspective, be confident and have the ability to build relationships and influence others.
Educated to degree level, you will have experience of working within children or adult care services. The diversity of our work requires an adaptable approach that can be applied to any setting including early learning and childcare, children and young people and adult services.
You will also have experience in successfully using improvement tools and methods and have excellent communication skills.
You will be experienced in developing, supporting and delivering learning to a variety of groups and individuals is preferable.
You understand the importance of involving people experiencing care in quality improvement initiatives.
To apply
You’ll find more information in the job profile and person specification.
If you would like any further information, or an informal chat, please contact Stephanie Thom, Programme Team Lead via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Please download and complete an application form and an equalities monitoring form and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 5 June 2023.
It is anticipated that interviews will take place on Wednesday 21 June 2023.
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Personal Assistant
Role: Personal Assistant
Location: Flexible – Any Care Inspectorate office
Salary: £27,696 - £30,357
Hours: 35 hours per week
Contract: Temporary (to 31 March 2025)
About us
The Care Inspectorate is the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
The Care Inspectorate offers a range of great benefits in addition to hybrid working and you can find out about them here on our website.
About the role
The Strategy and Improvement Directorate is focused on helping to improve outcomes for people who use care services in Scotland. We are looking to recruit a Personal Assistant, reporting to the Executive Support Officer, to provide high quality, confidential PA support to the Executive Director. The Executive Director leads teams in delivering complex projects. This role will form a key part of the Executive Director’s leadership team and will provide ad-hoc administrative support to that team.
This role will include checking and prioritising the Executive Director’s email correspondence and meeting invitations; developing and administering a system for dealing with enquiries and composing responses to routine correspondence and co-ordination of the Executive Director’s diary by arranging meetings, events, booking venues, and organising hospitality for visitors as necessary. The role will also cover the preparation of agendas and paperwork for meetings, minute-taking and monitoring of action records.
About you
You will have experience of providing PA support to senior management in a fast-paced change environment. You are highly organised and able to plan and manage your time and workstreams efficiently and effectively. You understand that priorities and deadlines can change quickly and you respond flexibly and effectively. You will have a proactive approach and be confident in using your own initiative. Your attention to detail is meticulous and you have a clear commitment to maintaining high standards. You are a great team worker and able to build and maintain good working relationships. You will have excellent word processing and IT skills with experience of Microsoft applications. You will also have experience of diary management and minute taking.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Claire Brown (This email address is being protected from spambots. You need JavaScript enabled to view it.). Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please complete our online application form by 08:00 on Monday 10 June 2024.
It is anticipated that interviews will be held at our Stirling office on 27 June 2024.
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Registrations
Time limited conditions expiration (Added 25 September 2020)
We are aware that many of you will have time limited conditions that were applied to your existing registration, to allow you to provide care services in response to the Covid-19 pandemic. Many of these time limited conditions will be due to expire soon. We would like to remind you that if you wish to extend or amend the previous agreement (as detailed in the time limited condition), you are required to submit a variation for assessment.
This can be done through eForms.
If you no longer require the time limited condition, and wish for this to be removed from your registration certificate, please submit a variation for its removal.
Deferment of continuation of Registration Fees (added 8 April 2020)
The Care Inspectorate and Scottish Government recognise the financial and other pressures that providers of care services are currently under. To support service providers and assist with alleviating cash flow problems service providers are encountering at this difficult time the Care Inspectorate will delay the collection of continuation of registration fees due by care services until July 2020. We will review this position again in June 2020 before any fee collections are made.
This will mean care service providers need not pay any balance of the fees due for the 2019/20 financial year until July 2020.
Service providers normally due to receive fee invoices in April 2020 will not receive an invoice for the 2020/21 financial year until July 2020 (position subject to review in June 2020).
We are happy to make arrangements with service providers that would prefer not to defer the balance of 2019/20 fees. We are issuing more detailed guidance directly to care service providers.
Staffing in services during coronavirus outbreak (updated 20 March 2020)
Child to adult ratios feature in our registration and inspection of early learning and childcare (ELC). However, for other service types, including care homes, the Care Inspectorate stopped issuing staffing schedules at the point of registering a service in 2018. Instead, we expect the staffing numbers, and skills and experience of staff to reflect the needs of people who use services.
At this extremely challenging time, we will support all services in their need to apply flexibility and judgement around staffing to ensure the safety and wellbeing of people using the service. We recognise that services will need to be creative and make use of a wider range of resources. This could potentially include staff from other public services and volunteers. We recognise that this will mean services may not be able to undertake all normal recruitment checks as quickly and easily as they did before.
However, during this period it is important that providers put in place structures to support and oversee staff in their role, including any volunteers and unregistered staff. The Scottish Social Services Council (SSSC) is responsible for registering the social care workforce. People can work in registrable roles for a period of 12 months without being registered, which enables services to adopt a flexible approach.
This highlights the six-month period after starting work to obtain registration. This applies to:
- new staff you might recruit
- workers covering other roles due to staff shortages
- students who seek work to help with shortages.
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