Team Manager – Adults
Location: East of Scotland
Salary: £48,453 - £53,502 (140 hours over 4 weeks)
Contract: Permanent or secondment
About the role
We are looking for a full-time team manager to manage a team of inspectors in our adult’s specialism in the Edinburgh area.
Our team managers support their team of inspectors to manage the inspection workload, consider risk factors and maximise performance. They also manage enforcement activity and support service development and improvement. Team managers work closely with our registration and complaints teams to ensure effective regulation of care services.
Team managers have a relationship manager role with a number of local authorities and national providers. They are expected to take part in and keep up to date with national initiatives and development to support the work of the team. Team managers also provide professional development to the team of inspectors that they manage.
About us
As a national regulator and scrutiny body, we inspect care across communities, report on the quality of care people experience, and ensure it is as good as it can be. We are a scrutiny body that supports improvement.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
About you
You will be educated to degree level or equivalent and hold an appropriate professional qualification and be committed to your own continuous professional development.
You should have significant experience of operational scrutiny activity and professional regulatory practice within health, social care, or other relevant sectors. You will have experience of implementing improvements and managing change.
You will need to be able to provide leadership and direction to a diverse team of professional staff. You will need to demonstrate a significant knowledge of working with inspection and regulation of care as well as a commitment to the principles of the Public Services Reform (Scotland) Act 2010 and the principles of better regulation.
Why join us?
This is an exciting time to join the Care Inspectorate, with an opportunity to be at the heart of change as we consider the recommendations of the Independent Care Review.
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness. We’re proud to be a progressive, supportive employer, and equality, diversity and inclusion are important to us.
All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below.
Flexibility and agility are important to us. That’s why we have a number of policies in place that support flexible working and time off when you need it, such as flexi-time, flexible hours, home working, carers leave and special leave. The inspector role is flexible with 140 hours over a four week period.
Our annual leave allowances are generous, starting at 32 days (in less than 1 years’ service by 1 April) and climbing to 42 days after 5 years of service.
All our employees are eligible to join the Local Government Pension Scheme, which is a defined benefit career average scheme. Employee contributions range between 5.5% and 10% depending on earnings and are matched by employer contributions of 17%.
To apply
You’ll find more information in the:
Those who have applied in the last 6 months need not apply however this does not preclude current team managers from using the internal transfer process
For an informal chat about the job role, please contact the HR team at This email address is being protected from spambots. You need JavaScript enabled to view it. and a member of the team will arrange for you to receive a call back from one of our Service Managers.
If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 29 November 2021.
It is anticipated that interviews and selection will take place no earlier than 16 December 2021 .
Information Analyst
Salary: £33,639 - £37,167
Location: Flexible – any Care Inspectorate Office (must be able to work from home given the current pandemic)
Hours: 35 hours per week
Contract: Temporary until 31 March 2022
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
About the role
This is a national role, and an opportunity to use your analytical and data skills and experience to make a real difference for people using care services across Scotland. This might include analysing data from numerous internal and external sources to produce insightful intelligence that in turn helps our inspectors target their work; setting up and automating dashboards of management information; or preparing major statistical publications in line with the Code of Practice for Official Statistics. You will be confident manipulating and interrogating large volumes of raw data, using a variety of software and analytical techniques, and have an eye for detail when it comes to data quality.
Working for the Care Inspectorate offers excellent benefits:
- competitive salary
- enrolment in Local Government Pension Scheme
- flexi-time scheme
- employee benefits (childcare vouchers, cycle to work scheme, corporate gym memberships and savings on leisure and retail spending)
- access to wide range of training and continuous professional development opportunities
About you
Educated to degree level in a subject which includes a significant numerical component, you will ideally have a background in business intelligence, data science, data analysis, operational research, intelligence analysis or data analysis. You will be proficient in business intelligence software (Power BI, Qlik, Tableau etc.) and a data science programming language (SAS, SQL, Python or R etc.). Experience with predictive analytics, machine learning or data science techniques is desirable. You will be expected to work with colleagues at all levels in the Care Inspectorate therefore must have good interpersonal skills and be capable of conveying complex findings clearly both verbally and in writing. Excellent IT and analytical skills are a pre-requisite, enabling you to manage and analyse large amounts of data and present complex information in a meaningful way.
To apply
You’ll find more information in the:
If you would like more information or an informal chat about the role please contact Francesca Colaco at This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Tuesday 30 November 2021.
Interviews will be online, and likely to take place week beginning 6 December 2021.
Business Support Assistant - Complaints
Location: Flexible
Salary: £20,448 - £21,789
Hours: 35 hours per week
Contract: Temporary until 31 March 2022
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
About the role
Working as part of a team, you will provide comprehensive administrative and clerical support within a scrutiny and assurance business support role in line with the Care Inspectorate’s policies and procedures. Whilst this particular post will predominantly be working to support the complaints function and its inspectors the post holder will also require to undertake the wider general administrative duties and tasks required as part of the office business support team. These duties will be varied and will include the provision of e.g. customer service; telephony, reception, filing, word processing, data input and general clerical duties.
Due to current Covid-19 restrictions, it is expected that you will be undertaking duties predominantly from home but with an expectation that, where deemed necessary, you will be available to work from the office on an ad-hoc or longer-term basis in due course. We will consider applications on a reduced hours basis.
About you
We are looking for an organised individual who has good attention to detail, is customer-focused and enjoys working in a busy and supportive team. You will have a positive attitude and be keen to develop your skills and take on new challenges.
The successful individual will have:
- A good working knowledge of O365/Microsoft Office suite to include Word, Excel and Outlook.
- Excellent telephone and customer service skills.
- Good interpersonal skills.
- Excellent organisational skills.
- Ability to work on own initiative and prioritisation of workload.
- Ability to meet deadlines.
Next steps
You’ll find more information in the:
If you require any further information or for an informal chat, please contact:
Fiona Naris, Business Support Officer, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or tel 01786 432944
If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 29 November 2021.
4 pathways for complaints
Following assessment, there are a number of ways we can handle complaints when they are raised with us, and we may use multiple methodologies for one complaint. It is important that each complaint is dealt with through the most appropriate route to ensure that concerns are resolved as quickly and effectively as possible.
All complaints are assessed for any aspects of adult and child protection. Any complaints which require to be assessed as adult or child protection are referred to the lead agency, the social work department and/or police. We keep in touch with the social work department/police until a decision is made about any investigation they will undertake. If a decision is made that no investigation is required by them, the issues will be re-assessed through our resolution pathways and investigated by the Care Inspectorate if this is appropriate.
The 4 resolution pathways
These are:
Intelligence - where we receive information about a care service, we may use the information as intelligence about the service to help inform our scrutiny and improvement support activity. For example, bringing forward a full, unannounced inspection of a service.
Direct service action – when issues are straightforward and suitable for quick or immediate action, we contact the service and ask that they engage directly with the person making the complaint to resolve the issues directly with the person. Typically, this is used to intervene quickly and achieve a positive result.
Investigation by the care provider – when issues are suitable for the complaint to be investigated via the service’s complaint procedure, we obtain consent to share the person’s contact details with the service and we require the service provider and ask them to investigate the concerns and respond to the complaint and to the Care Inspectorate.
Complaint investigation by the Care Inspectorate – following assessment, we investigate serious complaints about failings in care that have led to or are likely to lead to poor outcomes from an individual or individuals.
We receive information from a range of sources. As referred to above, every complaint raised is risk-assessed to determine the seriousness of the concerns and dealt with appropriately and proportionately. If we investigate and uphold a complaint about a care service, the outcome is published on our website.
Inspector recruitment
How we recruit inspectors
Our inspector recruitment process also follows the same model as our other roles with the addition of a two-step selection stage, detailed below.
Selection assessment 1
If you’re shortlisted, we’ll invite you to complete our online selection assessment. This is a written exercise designed to test your potential to be an inspector.
Selection assessment 2
If you successfully complete the online assessment, you’ll be invited to attend an interview and to speak to your written exercise response on how you would give feedback.
If you’re successful at this stage, we’ll let you know and confirm next steps. We’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies.
We accept CVs from prospective inspectors throughout the year. We will note your interest and will contact you during the next recruitment period, following your CV submission, to complete the online application form. We also have guidance available that may assist you in completing your CV:
For more information about our talent pool please see the FAQs below.
FAQs about inspector recruitment
What qualifications do I need to become an inspector?
To become an inspector, you must be registered with, or able to register, and hold a qualification that meets the registration requirements of one of these regulatory bodies:
- Scottish Social Services Council (SSSC)
- General Teaching Council (Scotland) (GTC)
- Nursing and Midwifery Council (NMC)
- General Medical Council (GMC) Health and Care Professions Council (applies to the following roles only: occupational therapists, physiotherapists, speech and language therapists and practitioner psychologists)
- Other equivalent professional bodies for the UK nations
Inspectors eligible to apply for registration with the SSSC must hold a suitable practice qualification at SCQF level 9. For more information on the list of suitable qualifications please see the section below.
Inspectors must also hold or undertake one of these appropriate regulator's awards:
- Regulation of Care Award
- PDA Scrutiny and Improvement Practice (Social Services) SCQF level 10
Qualifications that meet the Scottish Social Service Council’s (SSSC) registration requirements
Care inspectors eligible to apply for registration with the SSSC must hold a suitable practice qualification.
Main practice qualifications
- BA Childhood Practice
- Postgraduate Diploma in Childhood Practice
- BA Social Pedagogy (University of Aberdeen)
- BA (Hons) Social Work (or equivalent)
- PDA Childhood Practice at SCQF Level 9
- SVQ Social Services and Healthcare at SCQF Level 9
- SVQ Social Services (Children and Young People) at SCQF Level 9
Qualifications also accepted
- SVQ 4 Children's Care Learning and Development at SCQF Level 9
- SVQ 4 Health and Social Care at SCQF Level 9
Qualifications that meet requirements of other regulatory bodies
- A qualification meeting the registration requirements of the General Teaching Council (Scotland), Nursing and Midwifery Council or the General Medical Council.
- A qualification meeting the registration requirements for the following professional groups regulated by the Health and Care Professions Council:
- Occupational Therapists
- Physiotherapists
- Speech and Language Therapists
- Practitioner Psychologists
- Degree/Diploma in Community Education as recognised by the Standards Council for Community Learning and Development for Scotland Approvals Committee.
If your qualification does not appear on either of these lists, you can email the SSSC at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide a copy of your qualification certificates. The SSSC will confirm if your qualification meets the SSSC registration criteria. Further information is also available on the SSSC website and can be accessed by following the link here.
What experience do I need to become an inspector
To become an inspector, we need you to have senior professional experience, expertise and knowledge of adult social care or health care, early learning and childcare or children and young people sectors.
You should also have experience of lead responsibility for complex professional practice through case management, managing people, projects or resources. We welcome applications from candidates with these professional backgrounds.
What support will I get to maintain my professional registration?
Maintaining your registration with your professional body is a core requirement for all inspectors. To support this, we’ll provide you with access to a range of learning activities for your continuing professional and personal development. Our learning management system automatically records all of your learning and we’ll support your re-validation with your professional body. You’ll also participate in regular supervision and peer learning activities through our LEAD (learn, experience, achieve and development) performance and development process.
All inspectors are also expected to undertake our Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10.
What is the salary and grade for the role of inspector?
The role is on an Inspector grade 7. Starting salaries are non-negotiable and all new staff start on the grade minimum for their role. Please see the current starting salary on the advert for the current recruitment campaign.
Following six months service, you will receive an annual increment on 1 April each year until you reach the top of the grade.
How much flexibility is there in terms of working hours and location?
Our inspectors work flexibly and you’ll work 140 hours over each four week period. This equates to 35 hours per week.
We have offices across Scotland and we support a range of flexible working arrangements including homeworking and hybrid working.
Once I apply, how long will it be before my application is considered?
We accept applications from prospective inspectors all throughout the year. We have two recruitment periods each year and your application will be considered during the next recruitment period, following your application submission.
How long does the selection process take?
Our selection process is based on a two-stage assessment. Depending on the volume of applications we receive, we aim to complete each recruitment period within three months of the adverts closing date. Our recruitment team will communicate regularly throughout the recruitment period to ensure you’re up to date on the status of your application and you have all of the information you need to participate in our selection process.
What happens after I've been offered a role?
We’ll carry out pre-employment checks so we can confirm your offer of employment. These include:
- proof of ID / right to work in the UK
- two successful references, where one is from your current or most recent employer
- a PVG check
- occupational health questionnaire and referrals where appropriate
- registration and qualifications check
Once all checks are complete, we’ll agree a start date and formally confirm your offer of employment by providing you with a contract outlining your terms and conditions.
I've been invited to join the inspector talent pool. What does this mean?
If you successfully complete our selection process, we’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies.
Our talent pool is our bank of candidates who have successfully completed the inspector selection process and are available to be appointed to suitable vacancies, based on their specialism and location.
As a member of our talent pool, you’ll be a valued candidate and we’ll:
- monitor and identify suitable vacancies that we can offer you based on your specialism and location
- share regular updates about our vacancies, recruitment plans and other relevant Care Inspectorate news.
You don’t need to reapply for future inspector vacancies for up to two years.
Unfortunately, depending on our vacancies, we may not always be in a position to offer a role to all talent pool candidates.
If you would like to chat to us about our recruitment process or a particular job, please get in touch with our HR team at This email address is being protected from spambots. You need JavaScript enabled to view it..
Thank you for your interest in this post
Thank you for your interest in this post.
Unfortunately you do not meet the essential qualification and registration requirements for the role and we are unable to take your application any further at this stage.
About our roles
Our core roles
The Care Inspectorate employs 600 people from a diverse range of backgrounds, and they’re all amazing at what they do.
From inspection and improvement support specialists, to intelligence and digital specialists, and everyone in between – all are key to our work, championing high-quality care. Find a career that will empower you to develop, collaborate and make a difference. Together, we can change lives.
Read more about some of our roles and the work our teams do.
Our Scrutiny & Assurance teams provide independent assurance about the quality of care and support improvement and innovation. Their role ensures the safety, protection and wellbeing of vulnerable children, adults and older people.
The teams’ responsibilities are broad and include:
- Early learning and childcare services
- Children and young people’s services
- Adult services
- Registrations, variations and cancellations
- Complaints
- Inspection planning
- Justice
- Protection
- Enforcement
Roles within Scrutiny and Assurance include:
Overview of inspector role
What do our inspectors do?
As one of our inspectors, you’ll be central to our work and have a challenging and rewarding role in championing high-quality care.
You’ll be responsible for managing your own workload and lead on these actions for the registered care services you work with.
- Gathering and assessing intelligence and using your professional judgement to target scrutiny and improvement activities.
- Planning and carrying out scrutiny activities.
- Providing feedback to people experiencing care and service providers on the findings of scrutiny activities.
- Signposting good practice to support continuous improvement.
- Providing professional advice and guidance to support improvement and innovation.
- Providing briefings for senior managers relating to specific events which impact on regulated care services.
Here’s what Hillary, one of our inspectors, says about her job.
There’s never been a better time to join us
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. It’s a big job and we need your help!
This is an exciting time to join the Care Inspectorate. You will have the opportunity to be at the heart of change and help shape the future of care for everyone.
We’re looking for talented people to join us to make a difference. Specialists who understand how to put the needs and rights of children, young people, adults and older people in Scotland at the heart of delivering social care and how to lead improvement too.
Now is the perfect time to come and join us. We’ve recently changed our recruitment process and how we assess new people. We’re looking to attract inspectors from a broader range of professional backgrounds. So, if you are as passionate as us, and think a career in care could be right for you, read our FAQs here.
About you
As one of our inspectors, you’ll share our determination that care should work well for everyone, every time. You’ll be confident about what good quality care looks like and how to deliver it. Drawing on your resilience and adaptability, you’ll be able to work on your own initiative or as part of a team, managing competing priorities. You will apply your excellent analytical and writing skills to produce inspection reports that are clear, concise and focus on good outcomes for people. Establishing effective relationships is vital for success in the role and you’ll be confident working with a wide range of people and building effective networks with partners.
Based on your professional background, you’ll work in one of three specialist areas.
Adults services
As one of our adult inspectors, you’ll work in our inspection, complaints or registration teams, with services across the public, voluntary and private sectors.
You’ll work with people experiencing care, care service providers, managers and staff and be confident to support and advise on improvement. You’re likely to have experience delivering improvement in a service, partnership working, applying good practice guidance and be able to respond to and manage change.
We're customer focused and treat complaints in an open, fair and objective way. As a complaints inspector, you’ll be a good supportive listener who understands what is important to people and resolve complaints accurately and effectively.
Early learning and childcare (ELC) services
As one of our ELC inspectors, you’ll work in our inspection, complaints or registration teams, with services across the public and private sectors.
You’ll have recent experience supporting the delivery of high-quality care and learning for children and have significant knowledge of current developments and challenges within the sector. You’ll work with children and families experiencing ELC services and service providers, managers and staff and be confident to support and advise on improved outcomes for children. You’re likely to have experience delivering improvement in a service, partnership working, applying good practice guidance and be able to respond to and manage change.
Children and young people (CYP) services
As one of our CYP inspectors, you’ll work with services across the public, voluntary and private sectors.
You’ll have experience in assessment and critical analysis. You will listen carefully to children, young people and their families to understand what is important to them, how they are experiencing care and support and the difference services are making to their lives. You’ll work with care service providers, managers and staff and be confident to support and advise on improvement. You’re likely to have experience delivering improvement in a service, partnership working, applying good practice guidance and be able to respond to and manage change.
We are a proud Corporate Parent with an ambitious plan to take forward our work. We have a group of Young Inspection Volunteers (young people with lived experience of care) who support us with this and enhance and influence our work. Inspectors work alongside our Young Inspection Volunteers in lots of ways and there are exciting and innovative plans to develop this partnership approach further.
Our Strategy and Improvement teams focus on helping to improve outcomes for people who use care services in Scotland. They make sure that the voice of people using care, and their carers, is central to our work. They also support the wellbeing of our staff so that staff are equipped with the right skills and support and feel motivated and confident to excel in their role.
The teams’ responsibilities are broad and include:
- Communications
- Corporate Parenting
- Improvement support
- Information governance
- Intelligence
- Organisational and workforce development
- Policy
- Professional practice and standards
Our IT, Transformation and Digital teams deliver our internal IT services. They also develop our digital systems and business processes to support our scrutiny and assurance work.
The teams’ responsibilities include:
- IT service delivery
- Digital transformation
- Business change
The Corporate and Customer Services teams provide a range of core services which are central to our operations, and those of the Scottish Social Services Council (SSSC) and the Office of the Scottish Charity Regulator (OSCR), as part of a shared service agreement.
The teams’ responsibilities include:
- Business and customer support
- Contact centre
- Estates, health and safety
- Finance and corporate governance
- Human resources
- Legal
Organisational and Workforce Development (OWD) Adviser
Salary: £33,639-£37,167
Location: Flexible
Hours: 35 hours per week
Contract: Temporary post (12 months) to cover internal secondment
About the role
The Organisational and Workforce Development (OWD) Team are focused on supporting colleagues in their role to make a difference in the quality of care for Scotland. The team’s purpose is to work collaboratively to develop our organisation and its workforce to be the best and to do that with energy, drive and determination.
The OWD Team provides a wide range of support for developing our staff and the wider organisational culture.
This is a temporary opportunity to join our OWD team. The role holder will report to the Organisation and Workforce Development (OWD) Manager, supporting the delivery of OWD improvement projects and learning and development activities, as well as developing and consulting on people management policies.
About you
The ideal candidate will be CIPD qualified, with significant experience of supporting the delivery of projects and strategies covering a broad range of people-related issues, encompassing OD, HR and learning and development. In addition you will be able to demonstrate an understanding of key external developments and trends in OD/HR/L&D and the opportunities these offer to the organisation.
The role holder will be a strong communicator with excellent interpersonal and IT skills, together with the ability to manage conflicting priorities and work to tight deadlines. Previous experience in a similar post would be ideal.
To apply
You’ll find more information in the:
For an informal chat about the role please contact Kirstine Rankin, OWD Manager on This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that you are a suitable candidate for this post, please download and complete an application form, (and equal opportunities form where you are an external applicant) and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 31 May 2021.
The interviews will take place in the week commencing 7 June 2021.
Senior Improvement Adviser - AHP
Location: Any Care Inspectorate office
Salary: £48,453-£53,502
Hours: 35 hours per week
Contract: Permanent
About the role
We are looking for a colleague with a strong background in a variety of health and social work roles and a passion in quality improvement to join the new Health and Social Care Improvement Team (HSCIT) on a permanent basis.
Reporting to the AHP Consultant but working closely with the Care Inspectorate’s Chief Nurse, under the umbrella of Improvement Support and with close collaboration with Scrutiny and Assurance the post holder will provide specialist skills and knowledge in AHP with a focus on falls, frailty, rehabilitation and reablement.
You will work internally to strengthen the capability and confidence of inspectors across inspection, complaints, and registration teams, in specific topic areas, supporting their learning and development and keeping the evidence base of practice current and develop resources to support the health and wellbeing of people experiencing care for use both internally and externally.
You will build and develop strategic partnerships across the health and social care landscape to support the delivery of health and wellbeing improvement advice and quality improvement support.
About you
Educated to degree level in a relevant field, registered with the aligned professional body together with the NES Scottish Improvement Leader (ScIL) programme (or willingness to work towards), or an equivalent improvement qualification, you will have significant immediate influence in working across the health or social care sector. You will also work strategically across several organisations.
You will have significant specialist subject matter expertise and be able to combine it with an understanding of quality improvement theory/change management and its practical application in health and social care settings.
Current work delivery methods will be timely reviewed against the Covid-19 national position and public health guidance. Whenever face to face work activities recommence, the role may require extensive travel and involve some overnight stays and unsocial hours.
To apply
You’ll find more information in the:
For an informal chat please contact Heather Edwards, AHP Consultant on This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that you are a suitable candidate for this post, please download and complete an application form, (and equal opportunities form where you are an external applicant), and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Monday 31 May 2021.
Interviews for this role are anticipated to take place on either 15 or 16 June through MS Teams.
Chief Inspector Support Assistant
Role: Chief Inspector Support Assistant
Location: Any Care Inspectorate office
Salary: £22,425 - £23,964
Contract: Maternity Cover – until 29 April 2022
Previous applicants do not need to re-apply for this role
About the role
The successful applicants will provide an efficient and effective business support service to the Chief Inspector and their Service Managers Reporting to the Executive Support Officer, you will be part of the Executive and Committee Support team.
You will be required to provide a confidential PA and administrative support service to the Chief Inspector. Duties will be varied and include prioritising correspondence, dealing with enquiries, composing responses to routine correspondence, managing diaries, making appointments, and arranging travel, accommodation, meetings, conference rooms, refreshments, and hospitality for visitors as necessary.
Having good planning and organising skills, you will be expected to co-ordinate the administrative process for Scottish Government briefings and parliamentary reports, adhering to strict deadline requirements.
The role will also include the preparation and circulation of agendas and paperwork for meetings, attendance at meetings as required and taking notes, preparing, and distributing minutes and in addition, assisting in the design and preparation of PowerPoint presentations as required.
This role can be performed at any of our office locations. However, there will be an expectation to travel to Compass House (Dundee) for team working requirements.
Next steps
You’ll find more information in the job profile, person specification and job advert.
For an informal discussion prior to applying, please contact Claire Corbett by Teams, or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..
If you believe that your expertise and motivation make you suitable for this post, please complete an application form (and equal opportunities form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Tuesday 11 May 2021.
There will be a quick turnaround for this role with interviews scheduled to take place on Friday 21 May 2021.
About Us
Inspector - Early Learning and Childcare (ELC) (0)
The early learning and childcare expansion…
Role: Inspector - Early Learning and Childcare (ELC)
Location: Forth Valley, Borders, Aberdeen and Aberdeenshire, Edinburgh & Glasgow
Salary: £31,083 - £39,069 plus excellent benefits
Hours: 140 hours to be worked over a 4-week period
Contract: Permanent or 2-year secondment (would be considered)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you.
About us
As a national scrutiny body that supports improvement. We inspect care services and partnerships across Scotland, report on the quality of care people experience, and support improvements in services to facilitate improvements in outcomes for people.
We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.
We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.
We are looking for talented people to join us in making a difference - specialists who understand how to put people’s needs, rights and choices at the heart of delivering social services – and how to lead improvement too. Our 600 staff work with services across the public, voluntary and private sectors. We have offices across Scotland and many of our staff work from home.
About you
Whether early or established in your career, you will share our determination that care, social work and justice services should work well for people – every time. You’ll be confident about what good-quality care looks like and how to deliver it. You’ll be good at analysing information and evidence. You will have excellent writing skills for narrative inspection reports that are clear, concise and focused on outcomes. You will be confident in working with a wide range of people and at supporting and advising on improvement.
You’ll currently be working, or have significant experience in, social care, social work, health, children’s services, early learning, child protection, or community learning and development. You will be registered or eligible to register with a professional body like the SSSC, NMC or GTC.
About the role
Our care inspectors work with care services: childminders, nurseries, care homes, care at home, housing support and a host of other specialist services. A specialist in your field, you may have helped lead a service and have a strong track record in delivering quality. You’ll be adept at leading improvement and influencing others. You will work with people experiencing care, and care service providers, managers and staff.
Why join us?
We strive to be a great employer, knowing that competitive salary, leave and pension schemes are only part of that. We pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness.
We believe in collective leadership and innovation. You’ll have a lot of autonomy to manage your own work and use the professional skills you’ve honed during your career – but in new ways. Starting on day one, our learning and development support will help you become confident in the craft of scrutiny and in supporting improvement. Because a lot of your role is about sharing effective practice across Scotland, the impact you can have on experiences and outcomes for people is significant. You will draw on management and leadership skills you’ve developed in the past.
We’re proud to be a progressive, supportive employer – we’re happy to talk about flexible working with you and we’re members of the Disability Confident Scheme, aiming to make the most of the talents disabled people can bring to the workplace.
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only.
ELC expansion
The Scottish Government is committed to expanding the provision of funded Early Learning and Childcare (ELC) from 600 hours to 1140 hours per year by 2020. The expansion of ELC is aimed to support the reduction in the poverty-related attainment gap and improve long term outcomes for children and families.
Due to the ELC expansion programme we are looking for 7 further ELC Inspectors in addition to the “business as usual” Inspector campaign launched recently.
Principles and aims
The priority for the expansion to 1140 hours is to improve children's outcomes and close the poverty-related attainment gap. In addition, the expansion aims to support parents into work, study or training. The Scottish Government's four principles of the ELC expansion are: quality, flexibility, affordability, and accessibility.
The Scottish Government has stated that quality is 'at the heart' of the expansion and that achieving a high-quality ELC experience for children is a key objective.
Use and provision
A 2018 survey found that the main reason why parents use funded ELC is that they consider it beneficial for their child's learning and development. In addition, parents reported using the funded hours to either work, increase the number of hours they work, or look for work.
Funded ELC in Scotland is delivered by a wide range of providers including nurseries, crèches and playgroups, from across the public, private and third sectors. A small number of childminders also deliver funded ELC, but the Scottish Government hopes this number will increase under the expansion to 1140 hours.
Criteria to apply
- We require you to hold a relevant qualification (minimum SCQF Level 9), register with either the Scottish Social Services Council (SSSC) or any other relevant professional body and undertake PVG checks.
- You must also be prepared to do a Professional Development Award in Scrutiny and Improvement (Social Services) at SCQF level 10 with appropriate support from the organisation.
- You will have a minimum of three years recent and demonstrable management experience in a relevant field. You must also be willing to travel with overnight stays as required.
Before you apply
- Please contact the relevant body directly to resolve any queries you have regarding registration or eligible qualifications for registration (SSSC, NMC and so on) before submitting your application.
- For an informal chat about the job role, please contact (Who?) You or Kim Connolly, Team Manager on 07766133161
- For all other queries, please contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.
To apply
- If you are interested, please see the minimum criteria to apply as an Inspector and the specific guidance and directions to apply. Thereafter, click on the gateway questions link to apply.
- Your completed application form (campaign number C39 only forms) and equal opportunities form should be returned to This email address is being protected from spambots. You need JavaScript enabled to view it.no later than Monday, 14 October 2019 at 8.00am.
- We anticipate that selection days will take place in the week commencing Monday, 18 November 2019.