Job title: Senior Improvement Advisor (Registered Nurse)

Attributes

Experience

Essential

  • Registered General Nurse with all round knowledge of the health and wellbeing of adults and older people in addition to specialist skills and knowledge in one of the following areas:
    • tissue viability
    • nutrition
    • promoting continence
    • palliative and end of life care
    • frailty
  • Be a senior practitioner/manager with the ability to lead and operate at a national level.
  • Experience of successfully managing multi-disciplinary and multi-agency teams across health and social care.
  • Be able to provide general health and wellbeing advice, guidance to all teams in across the Care Inspectorate including early learning and childcare and young people, and signpost where appropriate to specific support.
  • Have current credibility in their field, be this as a practitioner or a nationally recognised role.
  • Experience of working creatively with partners to develop ideas and solutions to deliver change and improvement in a range of areas.
  • Experience of developing and delivering educational programmes in a variety of formats.
  • Experience of leading quality improvement projects.

Desirable

  • Research experience.
  • Experience of evidence based policy development.
  • Experience of working closely with a variety of national bodies.

Education, qualifications and training

Essential

  • Educated to degree level or equivalent in Nursing.
  • Registered with the NMC.
  • Hold a formal qualification in an aspect of improvement science such as Scottish Improvement Leader (ScIL) programme, ROCA/PDA, EFQM or willingness to work towards this or an equivalent quality improvement qualification.
  • Commitment to own CPD.

Skills and knowledge

Essential

  • Enhanced professional skills in a relevant discipline with the ability to apply this into the social care context.
  • Expert knowledge of the social care sector and the interface with health.
  • Understanding of the importance of the involvement of people experiencing care in the co-design and co-production of quality improvement initiatives.
  • Ability to work autonomously in partnership and collaborate with key stakeholders including Scottish Government, HSCPs, LAs, Health Boards and service providers in the statutory, independent and voluntary sector.
  • Excellent negotiating, facilitating, influencing and coaching skills.
  • Understanding of quality improvement theory/change management and its practical application in health and social care settings.
  • Ability to support implementation, spread and sustainability of specific improvements.
  • Ability to develop and maintain extensive internal and external communication systems.
  • Ability to respectfully challenge and influence at all levels.
  • Excellent communicator with the ability to translate plans into actions.
  • ICT skills and ability to use Care Inspectorate systems as required.
  • Politically astute.

Desirable

  • Ability to set up systems to monitor improvement, analyse data and develop quality improvement solutions.

Leading others

Essential

  • Ability to provide leadership, a clear sense of purpose and direction to a professional team and meet the outcomes/improvements of the programme of work.

Management of resources

Essential

  • Ability to bring together the overall work of a team of staff, including staff and budget responsibilities.
  • Ability to manage resources and budgets in achievement of the Care Inspectorate.
  • Ability to drive continuous quality improvement and manage planning and performance processes.

Effective communication

Essential

  • Articulate and positive communicator both in verbal and written communication skills.
  • Ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.
  • The ability to build and guide key stakeholder strategies and manage relationships to secure delivery of the programme and sustain improvements.

Impact and influence

Essential

  • Demonstrates ability to influence at all levels.
  • Ability to promote, lead and implement strategies and change programmes to improve the development and quality of services and reduce health and social inequalities.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally and at all levels.
  • Demonstrates personal resilience, being able to work flexibly under pressure with stamina and tenacity to deliver results.

Desirable

  • Ability to take account of wider political and organisational sensitivities to deliver strategic objectives.

Objective decision making

Essential

  • The ability to assist senior/executive management to set, in consultation with others, the overall strategic agenda objectives and performance standards for the programme.
  • Demonstrates analytical and systematic approach to problem solving.
  • Ability to make appropriate and realistic judgments, based on relevant, up to date and verifiable information.
  • The ability to take responsibility for difficult decisions and to remain resilient against possible criticism.

Please note these are key performance outcomes to be used to recruit into the role.