Job title: Senior Improvement Adviser - Registered Nurse (focus on health and wellbeing)
Reporting to: Quality Improvement Manager (Health and Social Care Improvement Team)
Principal working contacts
Internal
- Quality Improvement Manager and Chief Nurse
- Health and Social Care Improvement Team
- Chief Inspectors
- Head of Quality Improvement and Participation
- Quality Improvement Support Team
- Involvement and Equalities Team
- Senior Leadership Team
- Scrutiny and Assurance Service Managers, Team Managers, and Inspectors
- Policy Team Intelligence Team and Communications team
External
- Scottish Government policy leads
- Service providers and care service staff
- Other regulatory, scrutiny and improvement bodies
- NHS boards staff and agencies, local authorities, partnerships, and integrated joint boards
- National specialist groups, e.g. Continence specialists, Nutrition specialists
- Members of the public and other stakeholders
- Professional Bodies and Royal Colleges
Job purpose
Working alongside the Care Inspectorate’s Chief nurse and Quality Improvement Manager and under the umbrella of Quality Improvement and with close collaboration with Scrutiny and Assurance. The post holder will promote standards and good practice in nursing-based care and support:
- Provide all round knowledge of the health and wellbeing of adults and older people in addition to specialist skills and knowledge in one of the following areas:
- tissue viability
- nutrition
- promoting continence
- palliative and end of life care
- frailty
- Provide general health and wellbeing advice, guidance to all teams in across the Care Inspectorate, and signpost where appropriate to specific support.
- Lead and develop aspects of the Care Inspectorate’s health and social care quality improvement functions based on current and emerging models of delivery that will facilitate improvements in practice in care services and improve the outcomes for people experiencing care.
- Build the capability and confidence of inspectors across inspection, complaints, and registration teams, in specific topic areas, supporting their learning and development and keeping the evidence base of practice current.
- To support and shape scrutiny methodology as needed.
- Develop resources to support the health and wellbeing of people experiencing care for use both internally and externally.
- Build and develop strategic partnerships across the health and social care landscape to support the delivery of health and wellbeing improvement advice and quality improvement support.
Key responsibilities
- To build capacity for health and wellbeing quality improvement in the care sector and in the Care Inspectorate, across all scrutiny and quality improvement activities.
- To ensure professional advice is provided and sourced to support the Care Inspectorate in the delivery of its scrutiny and improvement activities.
- To lead the development of specific health and wellbeing focused quality illustrations / indicators, tools and improvement support materials to support the current inspection frameworks for use by inspectors and in care services.
- To develop and maintain the relationships with national bodies/improvement bodies to co-create developments in health and social care improvement, developing guidance, sharing good practice, and expert advice and support.
- To lead in ensuring the development of effective practice materials for use by inspectors and care services.
- To advise on quality improvement design and delivery to ensure the scrutiny and improvement plan is met, and to determine impact, ensuring that health and wellbeing priorities are addressed.
- To provide expert advice and guidance to internal and external stakeholders on health and wellbeing improvement in social care.
- To promote the Care Inspectorate’s improvement work and to maintain the organisation’s reputation for supporting the development of high-quality, safe, compassionate care.
- To establish and maintain robust working relationships with stakeholders across the health and social care sectors.
- To maintain and further develop skills in quality improvement and safety including coaching, mentorship and facilitation of staff and managers both internally and externally.
- To challenge outdated and unsafe practice directly with service providers, sharing evidence from research and expert advice to shift practice and achieve the necessary improvement in care quality.
- To support the delivery of the Care Inspectorate’s corporate plan.
- Monitor, evaluate, and report on all key areas and tasks advising on progress and challenges regularly.
- To carry out any other reasonable tasks necessary to support the Care Inspectorate’s business.
Relationship management
- Work with the Care Inspectorate’s Chief Nurse, Quality Improvement Manager, Head of Improvement Support and Chief Inspectors to develop and facilitate a comprehensive approach to relationship management between the Care Inspectorate and various parts of the health and social care sector.
- Ensure effective communication of the Care Inspectorate’s quality improvement support role in social care to practitioners and managers in the health sector.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job may require extensive travel and involve overnight stays. This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
The post holder will be expected to work autonomously in the main but also within a group, with agreed priorities and objectives. Objectives for this post will be agreed jointly with the relevant line manager and Head of Improvement Support and will be reviewed on a regular basis.