Job title - Modern apprentice

Attributes

Experience

Essential

Care Experienced - aged 16 up to the age of 29 for completion of the MA qualification.

Desirable

Experience of planning, organising and problem solving (in a non-work context).

Education, qualifications and training

Essential

  • Willingness to undertake and complete an SVQ (Scottish Vocational Qualification) that matches with the job role/funding criteria.
  • Commitment to undertake further training and development in the role (particularly if needed for desirable skills).

Skills and knowledge

Essential

  • Good working knowledge of Outlook and Word.
  • Comfortable with using numbers.
  • Communication skills – includes reading, writing, listening, and speaking.

Desirable

  • Use of Excel, PowerPoint, Aha Slides (or similar) and Microsoft Forms.
  • Attention to detail.
  • Enjoys working in a focused way.

Key Performance Outcomes

Effective communication

Essential

  • Shows a positive image when communicating both inside and outside the organisation.
  • Listens actively to people, questions and checks understanding.

Desirable

Chooses right communication style depending on people’s needs.

Planning and organising

Essential

  • Uses a focused approach to make best use of time.
  • Able to be flexible to meet changing priorities.

Desirable

Prioritises work effectively to meet aims.

Flexibility

Essential

  • Listens to feedback and ideas from people and takes right action.
  • Understands where a flexible approach is needed.

Desirable

Adapts well to change, adjusting priorities as needed.

Team working

Essential

  • Shows respect and fairness towards others, values diversity and is non-discriminatory in their actions.
  • Values and makes use of the skills, knowledge, and experience of others.

Desirable

Works together as part of a team and is supportive of others.

Personal Accountability and Responsibility

Essential

Contributes positively and finds how tasks can be improved.
Takes ownership for own development and willing to accept help and guidance.

Desirable

Demonstrates initiative within their own area of work.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once set up in the role.