Job title: Inspection Planning Manager – Workforce Planning and Data 

Attributes 

Experience

Essential:

  • General experience of workforce planning activities.
  • Significant experience of office management
  • Staff supervision, systems and processes
  • Workload planning, prioritisation and allocation

Desireable: 

  • Experience of collaborative/ partnership working.

Education, qualifications and training

Essential:

Desireable: 

  • Qualification at SCQF Level 6/7 in relevant subject area (i.e. Highers / HNC)

Skills and knowledge

Essential:

  • Sound knowledge of Microsoft Excel and Power BI
  • The ability to communicate effectively, both verbally and in written form.
  • The ability to undertake performance and information analysis in order to formulate and implement strategies and actions effectively.
  • Capable of challenging current thinking in a positive and constructive way to develop new and innovative approaches to planning and improvement.
  • Ability to translate plans into action.
  • Effective negotiating and influencing skills
  • Demonstrate a broad level of knowledge of working within inspection/regulation of care and associated IT systems.
  • Demonstrate understanding of equality and diversity.
  • IT literate, demonstrating experience of IT systems and processes, using the most effective methods to communicate and manage information.

Desireable: 

  • Understanding of project management

Key performane outcomes

Leading others

Essential:

  • Ability to provide leadership, a clear sense of purpose and direction to staff.
  • To effectively deploy staff and other resources to achieve corporate aims, objectives and targets.
  • Ability to ensure that the planning function conducts itself in accordance with the highest standards of integrity, probity and openness through the implementation of robust corporate governance.

Desireable:

  • Demonstrates experience of delivering change and improvement at an operational level.

Management of resoures

Essential:

  • Ability to bring together the overall work of a team of staff and involve team members in decision-making.
  • Manage resources and budgets effectively and in accordance with Care Inspectorate’s corporate aims and objectives.
  • Delegates effectively to others.
  • Identifying skills and experience of individual staff and making the best use of resources.
  • The ability to adopt a flexible approach to competing priorities and changing circumstances and encourages and supports others to so.
  • Ability to drive continuous improvement
  • Applies rules and procedures sensibly.

Effective communication

Essential:

  • Articulate and positive communicator both in verbal and written communication skills.
  • Ability to express ideas clearly and concisely and adapt communication to suit different situations.
  • Ability to form constructive relationships with managers and staff at all levels of the organisation.
  • Ability to communicate effectively with external stakeholders and manage partnership arrangements effectively to secure positive outcomes/key deliverables.

Desireable:

  • Good public speaking skills with ability to represent the Care Inspectorate at conferences, events.

Impact and influence

Essential:

  • Demonstrates ability to influence at all levels.
  • Demonstrable ability of promoting, leading and implementing strategies and change programmes.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.
  • Demonstrates personal resilience, being able to work flexibly under pressure with stamina and tenacity to deliver results.

Desireable:

  • Ability to take account of wider political and organisational sensitivities to deliver strategic objectives.

Objective decision making

Essential:

  • The ability to assist key stakeholders to develop strategies and action plans with others, in line with corporate aims and objectives.
  • Demonstrates an analytical and systematic approach to problem solving.
  • Ability to make appropriate and realistic judgments, based on relevant, up to date and verifiable information
  • Ensures that team members have appropriate support, resources and authority levels to make decisions quickly and effectively.
  • Encourages and supports devolved decisions-making.
  • Considers the Care Inspectorate’s strategic vision, corporate aims and objectives and values in leading and managing others
  • Ability to take responsibility for difficult decisions and to remain resilient against possible criticism.