Person specification
Job title: Solicitor
Attributes
Experience
Essential:
- Minimum of two years relevant post qualifying experience, including recent Sheriff Court experience.
Education, qualifications and training
Essential:
- Educated to degree level or equivalent.
- Pracitising Certificate issued by the Law Society of Scotland.
- Commitment to own CPD.
Skills and knowledge
Essential:
- Excellent communication skills - both written and oral.
- Excellent negotiation and influencing skills.
- Understanding of Equality and Diversity issues.
- IT literate, demonstrating experience with IT language and processes, using the most effective methods to communicate and manage information.
Key performance outcomes
Effective communication
Essential:
- Clear and concise oral and written communication skills.
- Ability to select appropriate communication style and methods depending on the needs and abilities of the audience.
- Addresses difficult issues so people are kept well informed.
Desirable:
- Articulate and positive communicator.
Flexibility
Essential:
- Is open-minded to suggestions about how to improve processes within the Care Inspectorate.
- Applies regulation and standards sensibly and understands where a flexible approach may be required.
- Exercises professional judgement when considering options and outcomes.
Improvement focus
Essential:
- Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements.
- Aware of trends and changes and maintains professional knowledge and skills.
- Encourages and promotes new ideas.
Desirable:
- Rethinks traditional ways of doing things to create opportunities to improve.
Impact and influence
Essential:
- Uses evidence to influence others towards a course of action.
- Builds a network of contracts to increase circle of influence.
- Influences others by example and acts as a professional role model.
- Focuses on key benefits to get message across.
Desirable:
- Anticipates likely objections and builds responses in to arguement/approach.
Objective decision making
Essential:
- Balances the need for careful decision making with the need for action.
- Ensures all options are considered in order to make the right decisions.
- Makes effective decisions based on critical evaluation of all relevant facts and evidence.
- Considers Care Inspectorate values in relation to impact of their decisions.
Please note - these are key performance outcomes to be used to recruit into the role.
Read moreJob profile
Job title: Solicitor
Responsible to: Head of Legal Services
Principal working contacts:
- Executive Team
- Inspection Programme Managers
- Inspector Managers
- Inspectors
- Business Support Colleagues
Job purpose
To provide legal advice and representation services to the Care Inspectorate including advice on the powers, duties, procedures and responsibilities of the Board and its Committees ensuring compliance with all relevant legislation, statutory guidance and codes of conduct and practice and to assist the Head of Legal Services in the proper administration of the business of the Care Inspectorate.
Key responsibilities
- To provide advice and guidance to operational staff on the discharge of the statutory functions under the Public Services Reform (Scotland) Act 2010.
- To provide legal representation for the Care Inspectorate in court, tribunal and inquiry proceedings.
- To provide legal input to the development of Care Inspectorate policy.
- To provide legal input as required in relation to complaints and enquiries received from external parties.
- Under the supervision of the Head of Legal Services, to generate guidance and procedures ensuring the consistent and proper conduct of business by all Care Inspectorate offices.
- To carry out any other legal work as required by the Head of Legal Services.
- To carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices, and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
Relationship management
- Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives, and advocates.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
Read moreJob profile
Job title: Payroll and Workforce Information Assistant
Responsible to: Payroll and Workforce Information Manager
Principal working contacts
- All Human Resources staff
- Finance Assistants/Officers
- Other staff within Corporate and Customer Services Directorate (eg Estates, Health and Safety, ICT)
- Managers and employees of the Care Inspectorate & SSSC
- Third party service providers
Job purpose
To assist in the provision of a payroll advisory and support service for the Care Inspectorate and Scottish Social Services Council.
Key responsibilities
- Process and maintain accurate pay and pension data, including but not limited to:
- All information required for the monthly payroll (eg post/hours changes, starter details, leaver details)
- Employee pensions (processing details, cessations and estimates).
- Act as the first point of contact for payroll and data queries, taking ownership of any issues and referring/escalating these where necessary. This includes, but is not limited to:
- Use of payroll systems
- Employee data and Management Information requests
- Payroll policies, processes or procedures.
- Annual leave and sickness
- Pay, pensions and expenses.
- Working with members of the accounting team, coordinate monthly payroll and pension processing activities.
- Liaise with third party providers where necessary (e.g. payroll services provider, pension scheme provider).
- Support the management information service. This will include presenting the information in a variety of formats (e.g. tables, charts, graphs) using various tools including Microsoft Excel and Power BI. Information provided will include but is not limited to:
- Benchmarking and workforce analysis
- Assurance Reports
- Establishment Control
- Absence
- Performance Review
- Equality Data
- Staff lists
- Process and maintain an up to date and accurate staff record in our payroll and related systems, including but not limited to:
- Core employee details (names, contact details, bank details, emergency contacts, etc)
- Contractual details (core employment details such as hours of work, post holdings, salaries, pensions)
- Attendance and absence details (work patterns, overtime, sickness, annual leave, special leave, flexi time)
- Equality and diversity information
- Other relevant employee information
- Assist with the gathering of information for benchmarking and workforce analysis.
- Assist with the production management information for reporting purposes.
- Assist with the development of and updates to payroll and related systems and processes including:
- Testing
- Design
- Data clean-up and data migration
- Training staff
- Development of guidance and procedure manuals
- Assist in the development of new processes and procedures, making full use of information technology where appropriate.
- Participate in working groups and attend associated meetings, as and when required.
- Undertake any other duties and/or responsibilities commensurate with the nature of the job
- Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work.
People management
- Demonstrate commitment to the safety and security of the Care Inspectorate’s data, information systems and devices.
- Promote the health, safety and welfare of employees, with responsibility for ensuring that the Care Inspectorate health and safety policies, procedures and practice and legislative requirements are met across the team.
- Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work
- Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of service delivery.
Relationship management
- Model corporate behaviour and demonstrate commitment to organisation values.
- Develop and maintain constructive and co-operative working relationships with internal and external stakeholders to ensure effective and efficient directorate support.
- Promote the principles of collaborative working throughout the organisation and in all working practices in accordance with the Partnership Agreements with the trade unions.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Project a professional image for the Care Inspectorate when dealing with colleagues and external stakeholders.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
Other duties
This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
Read morePerson specificaton
Job title: Payroll and Workforce Information Assistant
Attributes
Experience
Essential:
- Working in a customer facing role (internal or external customers) as the first point of contact (telephone, email or face to face).
- Prioritising and managing workload under broad guidance.
- Working with large datasets, particularly numerical data.
Desirable:
- Working in an administrative/office-based environment.
- Working in a local authority or public body setting.
- Coordinating and designing processes.
- Working with payroll
- Working with Resourcelink or a similar HR/payroll system.
- Working in Corporate Services (HR, Finance or IT) in a public sector setting.
- Use of SharePoint and Microsoft 365 in a workplace setting
- Working with Microsoft Power BI and Power Automate
Education, qualifications anad training
Essential:
- Significant skills and experience to SCQF Level 6
Desirable:
- A qualification at SCQF level 6 or above (e.g. SQA Higher grade) in a numerical, business, office administration, or IT related subject (e.g. accountancy, HR, payroll).
- European Computer Driving Licence (ECDL) or a similar qualification, demonstrating your ability in using Microsoft Office suite effectively, particularly Office 365.
- Desire to work towards, Chartered Institute of Payroll Professionals membership (CIPP).
Skills and knowledge
Essential:
- Excellent customer service skills.
- Ability to transfer knowledge or skills to others through a variety of different methods (eg demonstrations, producing guidance materials).
- IT literate – particularly with Microsoft office 365 suite.
- Excellent numeracy skills and basic statistical analysis
- Able to present information logically and concisely.
- Knowledge of Microsoft Power BI and Power Automate.
- Basic knowledge of typical employment related payments and deductions (e.g. salaries, pensions taxes, statutory payments such as maternity pay).
- Basic knowledge of accounting procedures.
Desirable:
- Knowledge of Microsoft 365.
- Able to use IT effectively to analyse, compare and present data (e.g., make use of Excel and Power BI).
- Knowledge of the Local Government Pension Scheme (LGPS)
- Knowledge of HR policies and procedures.
Key performance outcomes
Effective communication:
- Demonstrate clear and concise verbal and written communication skills.
- Ability to select appropriate communication style and methods depending on the needs and abilities of the audience.
- Listens actively and questions to check understanding.
Team working:
- Ability to contribute to and support the work and decisions of the team.
- Ability to work co-operatively and supportively with others.
- Values and makes use of skills, knowledge and experience of others.
Improvement focus:
- Contributes to the development of new ideas, policies & procedures where appropriate.
- Aware of trends and changes in processes and procedures and keeps own knowledge and skills up to date.
- Seeks opportunities for learning and personal development.
Personal accountability and responsibility:
- Maintains a high standard of work, ensuring attention to detail, actively seeking out continuous improvement.
- Demonstrates initiative within own area of expertise.
- Takes responsibility for own actions and decisions.
Working in partnership:
- Openly shares information as and when appropriate, maintaining confidentiality as appropriate.
- Respects others recognises and values differences and diversity.
- Keeps others information of progress of work plan, targets, etc.
Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.
Read morePayroll and Workforce Information Assistant
Job title: Payroll and Workforce Information Assistant
Salary: £30,495 – £32,052
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
We have a permanent vacancy for a payroll and workforce information assistant to join our busy payroll team.
In this role you will support the provision of workforce information and payroll services at the Care Inspectorate and Scottish Social Services Council (SSSC).
You will maintain staff records, coordinate monthly payroll and pension activity and assist with the design and development of Payroll systems and procedures. You will be the first point of contact for a range of payroll queries.
You will already have significant experience using Microsoft Excel and will have a good head for numbers to run regular reports, analyse data and present in a logical format.
This role would suit somebody with an interest in payroll, accounting, data analysis or ICT.
About you
You will be educated to SCQF Level 6 or have the equivalent skills and experience for this role.
Working in a busy team you will be able to prioritise and manage your workload under guidance and also independently. You will have experience in a customer facing role and have excellent customer service. You will have knowledge and experience with basic payroll functions typical employment related payments and deductions (e.g. salaries, pensions taxes and statutory payments such as maternity pay) and basic knowledge of accounting procedures. You will be confident in the applications associated with the Microsoft office suite which include Microsoft office 365, Excel and Outlook. You will demonstrate the ability to produce work of a consistently high standard, with a strong focus on accuracy and attention to detail.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Victoria Barter at This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete the online application form and equal opportunities form by 08:00 on Monday 16 December 2024. CVs will not be accepted.
It is anticipated that interviews will be held on/no sooner than week of 13 January 2025 at our Dundee office.
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