Updated key question 7 documents published

Our children and young people’s inspection teams began using key question 7 in April 2022.  As part of everyone's journey to meet the Promise, we reviewed key question 7 with inspectors, young people who experience or have experienced care and providers to evaluate the impact it was having and how well it was supporting the sector to self-evaluate its own performance.  We have made some changes as a result of this review and agreed that we will continue to use key question 7 for inspections from April 2024 onwards.

Become an inspection volunteer

Our work is improved by involving people who use services and their carers. We have many innovative ways that people can get involved with us and can influence our work.  

If you have personal experience of using a service or you have cared for someone close who has used a service there are many ways you can get involved with us. You do not have to have any qualifications. Your personal experience gives you a unique insight. 

You can apply to become an inspection volunteer by completing our application form:

• online (Microsoft Forms)
• by printing a paper copy (PDF) and posting it Participation and Equalities Team, Care Inspectorate, Compass House, 11 Riverside Drive, Dundee, DD1 4NY
• or we can support you to complete your application. 

If you would like to find out more about becoming an inspection volunteer, need help to complete the application form or would like us to post you an application form, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Listen to what some of our inspection volunteers said here.