A joint inspection of adult support and protection in Highland found clear strengths in ensuring adults at risk of harm are safe, protected and supported.
However, inspectors also identified areas which could further improve.
Inspectors found that initial inquiries were carried out in line with legislative principles and supported by good communication and information sharing.
All investigations were conducted by a council officer. They were of a good quality and supported by comprehensive risk assessments and protection plans. The partnership was transitioning toward the new codes of practice.
Case conferences were multi-agency and attended by relevant practitioners. They were well chaired, demonstrated a person-centred approach and produced accessibly written minutes, including protection plans.
However, the partnership should continue the work it was undertaking to improve the quality and consistency of chronologies.
An effective communication plan was also needed to share and promote the strategic mission and good work of the adult protection committee with staff.
The partnership’s multi-agency self-evaluation framework was not in place due to a significant delay in developing an information sharing agreement. This was in the final stage of being addressed and should be implemented at the earliest opportunity.
Jackie Irvine, Chief Executive of the Care Inspectorate, said: “We concluded the partnership’s strategic leadership and key processes for adult support and protection were effective with areas for improvement. There were clear strengths supporting positive experiences and outcomes for adults at risk of harm, which collectively outweighed the areas for improvement.
“We have asked the Highland partnership to prepare an improvement plan to address the priority areas for improvement we identify. The Care Inspectorate, through its link inspector, Healthcare Improvement Scotland and His Majesty’s Inspectorate of Constabulary in Scotland will monitor progress implementing this plan.”
The full report can be read here.