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The Care Inspectorate’s vision is for world-class social care and social work in Scotland, where everyone, in every community, experiences high-quality care, support and learning, tailored to their rights, needs and wishes.
To support our vision, our digital strategy aims to deliver more modern, accessible and efficient ways of working. Updating our legacy systems with current technology will support the delivery of day-to-day services and allow us to be more effective and efficient.
Our primary goal is to replace our manual processes with easy-to-use processes, to improve collaboration between the Care Inspectorate and the social care sector. This digital transformation will provide social care professionals and those who experience care with a secure platform to access, update, and share important information with the Care Inspectorate.
Our aim is that people have access to the digital services they need to enable them to improve care service outcomes for every person in every community in Scotland.
For those experiencing care, their families, friends, carers, and other members of the public, this will provide more opportunities to share their views about the care they experience directly with us whenever they want to. This will provide better public assurance of care, with earlier intervention and more focus on improvement when it is required.
This is an exciting opportunity to change how we do things. It will allow us to support the changing landscape of health and social care, and the needs of those partner organisations who rely on the important information and insight we provide to allow us all to continue to support those who experience care.
If you would like to get involved in our engagement sessions, please let us know by completing this short form.
You can also stay up to date with the latest news about the project by subscribing to our ‘Digital newsletter’, which we aim to publish on a quarterly basis. Sign up to our bulletins and select ‘Digital transformation’ in the topic selection.