The Meaningful and Measurable project (Healthcare Improvement Scotland) has produced new evidence about the difference made by focusing on personal outcomes in diverse services, and highlighted critical elements of outcomes focused conversations, recording practices, outcomes measurement and use of outcomes information.
The project involved 3 universities working with 8 provider organisations including health, social work and the third sector, in Scotland and Wales.
A new learning resource from the project (with additional summary and one page versions), published by Healthcare Improvement Scotland's improvement hub, is now available at http://ihub.scot/a-z-programmes/personal-outcomes/
The resource includes:
- A detailed account of the interplay between outcomes focused conversations, relationships, and the personal identity and wellbeing of people with complex and changing conditions
- Five simple criteria identified by project partners to make recording of personal outcomes easier
- Caveats surrounding the use of outcome metrics
- Illustrations of various uses of outcomes information by partners for service and organisational improvements
Further information about embedding personal outcomes is available at https://personaloutcomescollaboration.org/