Cancelled Service
  • Service Number
    CS2007165398
  • Registration Date
    06-12-2007
  • Service Type Detail
    Care homes for older people
  • Service Address
    Main Street
    Crossgates, Cowdenbeath, KY4 8DF
  • Town
    Cowdenbeath
  • Postcode
    KY4 8DF
  • Telephone
    01383 518 080
  • Fax
  • Manager's Name
    Robyn Adamson
  • Manager's Tel
  • Manager's Email
    alexander.manager@kingdomhomesltd.co.uk
  • Intending to Cancel
    No
DateHow well do we support people's wellbeing?How good is our leadership?How good is our staff team?How good is our setting?How well is care and support planned?
22 Mar 2023
Not Assessed
 
2
Weak
(I)
3
Adequate
(I)

Not Assessed
 
2
Weak
(I)
07 Dec 2022
Not Assessed
 
2
Weak
(I)
3
Adequate
(I)

Not Assessed
 
2
Weak
(I)
28 Jul 20223
Adequate
(I)
3
Adequate
(I)
3
Adequate
(I)
3
Adequate
(I)
3
Adequate
(I)
17 May 20223
Adequate
(I)
3
Adequate
(I)
3
Adequate
(I)
3
Adequate
(I)
3
Adequate
(I)
04 Mar 20223
Adequate
(I)

Not Assessed
 

Not Assessed
 

Not Assessed
 

Not Assessed
 
04 Mar 2022How good is our care and support during the COVID-19 pandemic?
3 - Adequate (I)
28 Jan 20222
Weak
(I)

Not Assessed
 

Not Assessed
 

Not Assessed
 

Not Assessed
 
28 Jan 2022How good is our care and support during the COVID-19 pandemic?
2 - Weak (I)
28 Jul 2020How good is our care and support during the COVID-19 pandemic?
3 - Adequate (I)
24 Jul 20193
Adequate
(I)
2
Weak
(I)
2
Weak
(I)
3
Adequate
(I)
4
Good
(I)
01 Mar 20193
Adequate
(I)

Not Assessed
 

Not Assessed
 

Not Assessed
 
3
Adequate
(I)
DateCare and SupportEnvironmentStaffingManagement and Leadership
15 Mar 20184 - Good (I)Not AssessedNot Assessed4 - Good (I)
26 Aug 20164 - Good (I)4 - Good (I)4 - Good (I)4 - Good (I)
25 Mar 2016Not AssessedNot AssessedNot Assessed3 - Adequate (I)
17 Jul 20154 - Good (I)4 - Good (I)4 - Good (I)2 - Weak (I)
24 Feb 20154 - Good (I)4 - Good (I)4 - Good (I)4 - Good (I)
14 Jul 20144 - Good (I)4 - Good (I)4 - Good (I)4 - Good (I)
12 Jul 20134 - Good (I)5 - Very Good (I)4 - Good (I)4 - Good (I)
30 Jan 20134 - Good (I)5 - Very Good (I)5 - Very Good (I)5 - Very Good (I)
02 Dec 20114 - Good (I)Not AssessedNot Assessed4 - Good (I)
05 May 20114 - Good (I)5 - Very Good (I)5 - Very Good (I)4 - Good (I)
17 Jan 20114 - Good (I)Not AssessedNot AssessedNot Assessed
19 Jul 20105 - Very Good (I)Not AssessedNot Assessed5 - Very Good (I)
18 Jan 20105 - Very Good (I)Not Assessed5 - Very Good (I)Not Assessed
23 Jul 20095 - Very Good (I)5 - Very Good (I)5 - Very Good (I)5 - Very Good (I)
11 Dec 20083 - Adequate (I)Not AssessedNot Assessed3 - Adequate (I)
22 May 20083 - Adequate (I)4 - Good (I)4 - Good (I)2 - Weak (I)

Grading Key

(I)
Grading resulting from an inspection
(C)
Grading resulting from an upheld or partially upheld complaint
(E)
Grading resulting from an enforcement
(A)
Grading resulting from information submitted/not submitted by the provider
DateReport's TitleDownload
22 March 2023Care Inspectorate Inspection Report314658
07 December 2022Care Inspectorate Inspection Report313614
28 July 2022Care Inspectorate Inspection Report312343
17 May 2022Care Inspectorate Inspection Report311289
04 March 2022Care Inspectorate Inspection Report310977
28 January 2022Care Inspectorate Inspection Report310840
11 August 2020Care Inspectorate Inspection Report307894
28 July 2020Care Inspectorate Inspection Report307854
28 January 2020Care Inspectorate Inspection Report307004
24 July 2019Care Inspectorate Inspection Report304417
01 March 2019Care Inspectorate Inspection Report303260
15 March 2018Care Inspectorate Inspection Report295869
26 August 2016Care Inspectorate Inspection Report286443
12 February 2016Care Inspectorate Inspection Report281615
17 July 2015Care Inspectorate Inspection Report278761
24 February 2015Care Inspectorate Inspection Report275100
14 July 2014Care Inspectorate Inspection Report271543
12 July 2013Care Inspectorate Inspection Report264855
30 January 2013Care Inspectorate Inspection Report258197
02 December 2011Care Inspectorate Inspection Report249739
05 May 2011Care Inspectorate Inspection Report245852
17 January 2011Care Commission Inspection Report242651
19 July 2010Care Commission Inspection Report224717
18 January 2010Care Commission Inspection Report208364
23 July 2009Care Commission Inspection Report181794
11 December 2008Care Commission Inspection Report148698
22 May 2008Care Commission Inspection Report136536
  If you require further information about a complaint, or information about a more recent complaint that is not yet available,
please contact our Information Governance Team by emailing infogovernance@careinspectorate.com

If a complaint case number is shown in blue text when you hold your mouse over it, you can click on it view further details, shown below the list of complaints

DateCase numberCategory of complaint
7 Apr 2023Communication > Between staff and service users/relatives/carers;Healthcare > Inadequate healthcare or healthcare treatment;Staff > Training / qualifications;Food > Quality;Healthcare > Hydration;Healthcare > Continence care;Environment > Inadequate facilities;Privacy and dignity > Privacy and dignity;Protection of people > Adults
15 Mar 2023Protection of people > Adults;Wellbeing > Other;Food > Other;Wellbeing > Social;Communication > Between staff and service users/relatives/carers;Staff > Training / qualifications;Staff > Levels
9 Jan 2023Healthcare > Continence care;Environment > Fitness of premises / environment;Communication > Between staff and service users/relatives/carers
30 Dec 2021Protection of people > Adults;Choice > Care and treatment;Choice > Dignity and privacy;Healthcare > Other;Policies and procedures > Complaints procedure;Communication > Between staff and service users/relatives/carers;Healthcare > Other;Healthcare > Medication issues;Property > Loss of/missing
21 Dec 2021Healthcare > Infection control issues;Healthcare > Other;Choice > Care and treatment;Protection of people > Adults
16 May 2019Choice > Care and treatment;Communication > Between staff and service users/relatives/carers;Choice > Care and treatment;Healthcare > Inadequate healthcare or healthcare treatment;Healthcare > Tissue viability;Communication > Between staff and service users/relatives/carers;Staff > Levels
14 May 2019Staff > Levels;Choice > Care and treatment
6 Apr 2018Environment - other
20 Oct 2015Staff - levels
18 Aug 2015Conditions of registration - other;Healthcare - Hydration;Healthcare - Medication Issues;Healthcare - Tissue Viability;Policies and procedures - other
23 Jan 2015Choice - activities;General health and welfare;Healthcare - Nutrition;Staff - training / qualifications;Staff - levels;Staff - other
11 Feb 2014Communication - between staff and service users/relatives/carers;General health and welfare;Healthcare - Continence Care;Healthcare - Hydration;Healthcare - Inadequate Healthcare or Healthcare Treatment;Healthcare - Medication Issues;Healthcare - Nutrition
1 Jul 2013Healthcare - Continence Care;Healthcare - Hydration;Healthcare - Medication Issues;Healthcare - Nutrition;Healthcare - Oral health;Healthcare - Tissue Viability
23 Apr 2008Environment - other;Healthcare - Medication Issues;Healthcare - Nutrition
DateCase numberType of enforcementDownload
  • Provider Number
    SP2003001615
  • Service Provider Name
    Kingdom Homes Ltd
  • Registered Address



  • Town
  • Postcode
  • Name
  • Address



  • Town
  • Postcode
  • Tel
  • Mobile
  • Email
  • Web

Number(s) and Age(s) of person(s) to whom service may be provided:
1. The care service will provide 24 hour care to a maximum of 44 older people.

2. The care service will be provided to one named adult under the age of 65.

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